Food & Beverage Host

3 weeks ago

Kingston upon Hull, United Kingdom The Rank Group Full time

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Job Description

Grosvenor Casino, Hull

As an F&B Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You'll be an ambassador of exceptional hospitality to all our customers across all elements of our business, understanding and delivering the set standards of service as communicated via induction and any ongoing initiatives implemented by the company.

You will; 

Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can’t wait to return Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit Proactively offer and provide a friendly, efficient and prompt service of food and beverages- only delivering products you are proud of Be aware of daily / weekly targets and contribute positively towards them Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way Replenish stocks so that the customer always has the opportunity to access products at all times  Promote the use of Grosvenor Membership cards during each interaction with the guest Promote the Rank Omni Channel/Digital offer through positive customer interaction

Qualifications

Positive attitude Experience of working successfully in a hospitality role (Preferred) Previous experience working in a multifaceted role Fanatical about delivering unrivalled customer experience Ability to collaborate with the wider business Sound communication skills Comfortable with change and ability to embrace new ways of working Must be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information

24h contract likely to increase when passed probation period.

Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication. Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.  Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role. Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success. Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued. People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive. High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential. Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

  • Food & Beverage Host

    5 days ago

    Newcastle upon Tyne, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Christmas Temp

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Food and Beverage Assistant-seasonal Work

    5 days ago

    Kingston upon Thames, United Kingdom Warren House Hotel Full time

    **COMPANY** Sun Hotel Limited are a hospitality company founded in 2004. The company owns and manages hotels, service apartments and restaurants based around UK and Europe. Sun Hotel Limited is a family run company, that takes great pride and joy for catering and hosting memorable experiences and once in a life time memories. As a family run company, we...

  • Cafe Assistant

    4 weeks ago

    Stratford-upon-Avon, United Kingdom Royal Shakespeare Company Full time

    **Do you have a good understanding of excellent customer service? Do you have a passion for food and drink? Can you assist and support with the delivery of hospitality and events?** The RSC is looking for a Cafe Assistant - Food and Beverages to join our Catering team to assist in the efficient running of our Cafes, Bars and staff dining room in...

  • Food and Beverage Assistant

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Newbridge Hotel Full time

    **Food and Beverage Assistant Job Description** Be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach. To constantly exceed guest expectations, delivering the highest standards of customer service, at times under great pressure. **F&B ASSISTANT AREAS OF RESPONSIBILITY** - The...

  • Bar Staff

    4 weeks ago

    Kingston upon Hull, United Kingdom Food of the World Full time

    reparing and serving high-quality alcoholic and non-alcoholic beverages - Using a till to take orders and process payments - Checking customers identification and age verification - Engaging with customers and advising them about current promotions - Maintaining a clean and organised bar area, including quickly responding to spills and other health and...

  • Restaurant Food and Beverage Assistant

    4 weeks ago

    Kingston upon Hull, United Kingdom Doubletree by Hilton Hull Full time

    This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests...

  • Bar Host

    3 weeks ago

    Kingston upon Hull, United Kingdom Doubletree by Hilton Hull Full time

    This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests...

  • Food & Beverage Manager - Evenings (Work Experience)

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Holiday Inn Birmingham City Centre Full time

    Food & Beverage Manager (Work Experience) At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide. As part of our...

  • Food & Beverage Attendant Full Time

    7 days ago

    Newcastle upon Tyne, United Kingdom Marriott International, Inc Full time

    **Job Number** 22202358 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Newcastle Gateshead, Marconi Way MetroCentre, Newcastle, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set...

  • Food & Beverage Associate 32 Hours

    7 days ago

    Newcastle upon Tyne, United Kingdom Marriott International, Inc Full time

    **Job Number** 22202364 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Newcastle Gateshead, Marconi Way MetroCentre, Newcastle, England, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set...

  • Food and Beverage Assistant

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Holiday Inn Birmingham City Centre Full time

    Food & Beverage Assistant - Breakfast (Work Experience) At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide. As...

  • Trainee Nutritionist

    6 days ago

    Kingston upon Hull, United Kingdom Kiwi Education Ltd Full time

    **Trainee Nutritionist** The purpose of this role is to learn and use your nutritional expertise to support the new product development pipeline to deliver a major food and beverage range as part of a transformation programme. The Role - You will work with the new product development team and senior nutritionist to use your nutritional expertise &...

  • Retail Catering Assistant

    4 weeks ago

    Kingston upon Hull, United Kingdom Hull University Teaching Hospitals NHS Trust Full time

    To assist in the provision of a comprehensive and cost-effective catering service that meets the needs of staff, visitors and patients whilst fulfilling the objectives of the Trust. Duties will include assisting in the preparation, storage, packaging, distribution, cooking and service of meals, confectionary and other food items. To undertake a wide range...

  • Customer Service Assistant

    4 weeks ago

    Kingston upon Hull, United Kingdom East Riding of Yorkshire Council Full time

    **The job itself**: We are seeking to recruit an enthusiastic Catering Assistant, to work at East Riding Leisure Haltemprice. We are keen to employ an enthusiastic individual who enjoys working with others, is fun and vibrant and has excellent customer service skills. A Level 2 food safety qualification is preferable, but not essential. As a Catering...

  • F & B Host

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Food & Beverage Supervisor

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Marriott International, Inc Full time

    **Job Number** 23012427 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Newcastle Gateshead, Marconi Way MetroCentre, Newcastle, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum...

  • Waiting Staff

    5 days ago

    Kingston upon Hull, United Kingdom Humber Fish Co Full time

    '''Responsibilities''' - Greet and assist customers in a friendly manner - Take food and drink orders accurately - Serve food and beverages promptly - Prepare dining areas before guests are seated - Present menus and answer questions about menu items - Handle cash and credit card transactions - Maintain cleanliness and organization of work...

  • Kitchen Porter

    4 weeks ago

    Kingston upon Hull, United Kingdom Lazaat Hotel Full time

    Job description **Kitchen Porter** - Lazaat Hotel is located to the west of Hull and close to the town of Beverley. We are a busy 43 bedroom hotel offering good quality food & beverage as well as excellent bedroom, conference and event facilities._ We are seeking to strengthen our team with an additional Kitchen Porter. The main duties of a Kitchen Porter...

  • Bar Staff

    4 weeks ago

    Kingston upon Hull, United Kingdom The Piper Hull Full time

    **About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided **Responsibilities**: - Greet and interact with customers in a friendly and professional manner - Take customer orders and serve beverages promptly and accurately - Prepare and serve a variety of alcoholic and non-alcoholic drinks -...