Customer Care

Overview

Customer Care - This position is for McDonalds Meridian Point, Cleethorpes. Applicants should be available to work a minimum of 3 shifts per week, as the restaurant is open from 6am until 12am (midnight) shifts will be between 5am and 2am, including at least one weekend shift.

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out colouring sheets, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area, toilets and outside areas. Helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. You will also have occasional shifts working behind the counter in our service areas, this will include till work, preparing drinks and taking orders out to our customers. Full training will be provided for all aspects of the position.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...........