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Duty Manager
4 weeks ago
Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly know as ‘the Enchanted Place on the Hill’
Home to the award winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - Our four rosette, Michelin Star Restaurant
- Hotel Management expperience
- Able to meet
financial targets - Ability to work
under pressure - Excellent
grooming standards - Willingness to
develop team members and self - Flexibility to
respond to a range of different work situations - Ability to work
on your own or in teams
Role & Responsibilities:
Moderate responsibility for the management of
hotel operations to assist Operations Manager and General Manager- Assist with the coordination of all hotel
operating departments with the Operations and General Manager plus
communication and cooperation with all departments on a daily basis - Deliver expected levels of performance and the
consistency with which they are delivered. - Target higher levels of customer satisfaction
and repeat business. - Maximise in house spend by all guests through all
sales avenues. - To ensure all complaints are minimised and
handled professionally as in accordance with our policies. - To maintain and enhance the reputation of the
hotel and spa. - To assist in building a strong,
well-motivated, high performing team in each department. - To supervise, motivate, train and recruit
these teams in line with company policies and manuals. - Maximise sales performance, marketing and
revenue management working closely with management. - Assist in effective control of budgets and
staff costs. - Assist in ensuring the physical property is
well maintained with regular maintenance and improvement. - Ensure compliance on fire, health and safety,
environmental health etc - Management Reporting
- Ensure high standards of financial and
reporting diligence. - Step in to cover Operations Manager and General
Manager due to absence from business. - All other duties as required.
LOCATION DESCRIPTION
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