Performance Manager Elective Care

2 weeks ago


Bristol, United Kingdom NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board Full time

Job summary

The Integrated Care Board (ICB) and Integrated Care System (ICS) have four key purposes:

Improve outcomes in population health and healthcare. Tackle inequalities in outcomes, experience and access. Enhance productivity and value for money. Help the NHS support broader social and economic development.

The Performance Manager is a key member of the Elective Care Team and will work with the Head of Elective Care to bring together system partners to drive improved performance and delivery of our system priorities. The Performance Manager will lead on designated workstreams and areas of work and is responsible to supporting and monitoring performance, improvement plans, reporting and contributing to the development of the annual Operational Plan. The Performance Manager and will work closely with various teams across the ICB and wider system, engaging with senior leadership, managerial and clinical colleagues and broader stakeholders.

Main duties of the job

Please see Job Description for full details, but in summary these include:

Responsibility for ensuring the organisation has plans in place to meet national and local targets associated with Elective Care in their designated areas of responsibility. Monitoring plans and supporting the development of improvement plans / mitigating actions where required.

As senior work stream lead working internally and externally to support the mobilisation and delivery of transformation programmes, projects, initiatives and services to time and in a cost-effective way.

Champion equality, diversity and inclusion (EDI) and ensure that activities take account of EDI requirements.

About us

We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.

Job description

Job responsibilities

Communicate across the system and provide highly complex information, in depth analysis, interpretation and production of complex and multiple reports to a wide range of internal and external stakeholders.

Staff management and development.

Work within the overall operational plan, devise, implement and monitor the plan regarding Elective Care in their designated areas of responsibility. and support the development of performance improvement plans and trajectories that embed best practice.

Support the development of a System Performance Improvement plan regarding Elective Care and determine the development of appropriate performance and governance to deliver this.

Support on the delivery of transformation programmes in their designated areas of responsibility associated with Elective Care from gateway 3.

Person Specification

Knowledge, Training and Experience

Essential

Educated to masters level or equivalent level of experience of working at a senior level in specialist area. Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent Evidence of post qualifying and continuing professional development Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement Should have an appreciation of the relationship between the Department of Health, NHSE, the ICB and individual provider organisations Member of relevant professional body

Communication Skills

Essential

Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level Good presentational skills for conveying complex concepts. Ability to use informed persuasion to influence others.

Analytical

Essential

Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery. Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution

Planning Skills

Essential

Evidence of planning and delivering programmes and projects and services on time.

Management Skills

Essential

Abilities for financial and staff management

Physical Skills

Essential

Working knowledge of Microsoft Office with intermediate keyboard skills.

Autonomy

Essential

Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales Interpreting national policy for implementation

Equality & Diversity

Essential

Demonstrable understanding of equality, diversity and inclusion with evidence of personal impact in these areas Evidence of reviewing and implementing the most effective way to promote equality, diversity and inclusion across employment practices and/or service delivery. Demonstrate the ability to take appropriate actions which support and promote this agenda.

Financial and Physical Resources

Essential

Previously responsible for a budget, involved in budget setting and working knowledge of financial processes

Other

Essential

Team working skills Self-motivated Ability to move between details and the bigger picture. Demonstrates honesty and integrity and promotes organisational values. Embrace change, viewing it as an opportunity to learn and develop
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