People amp Culture Advisor- Fixed Term Contract

4 weeks ago

London, United Kingdom Collinson Full time

Collinson Group is a global leader in drivingloyalty and engagement for many of the worlds largest companies.Predominantly through the provision of travel related benefitswithin a market leading digital travel ecosystem. The group offersa unique blend of industry and sector specialists who togetherprovide marketleading experience in delivering products andservices across four core capabilities: Loyalty Lifestyle Benefitsand Insurance.

The group provides unrivalledinsight and expertise around affluent consumers and frequenttravellers creating and delivering products and services nowaccessible to over 400m end consumers.

We havemore than 25 years experience with 28 global locations servicingover 800 clients in 170 countries employing 1800people.

We have been bringing innovation to themarket since inception from launching the first independent globalVIP lounge access Programme Priority Pass to being the first tosell direct travel insurance in the UK through Columbus Direct andcreating the first loyalty agency of its kind in the travel sectorwith ICLP. Today we still invest heavily in innovation to ensurethat we continue to deliver superior customerexperiences.

Key clients include: Visa MastercardAmerican Express Cathay Pacific British Airways LATAM Flying BlueAccor EasyJet HSBC Chase HDFC.

Our mission isfocused on doing good beyond profit which for us means we seek outopportunities for our people to share in our success and that wegive back to the communities and people within which wework.

Never short of ambition the success of ourbusiness is delivered through the diverse and talented team of over1800 colleagues globally.

What doesthe People and Culture Advisorat Collinsondo

We are looking for aP&C advisor to come and join the team on a fixed termcontract (1214 months).The People and Culture Advisor will play avital role in supporting the People and Culture (P&C)business partnering team to enable delivery of a firstclassadvisory service to the business through the provision of efficientemployee relationships across the full Colleaguelifecycle

KeyResponsibilitiesof this roleinclude

  • Supportsthe P&C Business Partner team with a range of P&Cpriorities and processes aligned to the annual calendar P&Ccyclical processes including but not limited to ASR and BonusColleague Engagement Survey Talent and Succession ReviewsRecruitment Performance Reviews.
  • Dealing withmatters of employee relations to a best practicestandard.
  • Advise and assist people managers indisciplinary grievance probation management performance managementsickness absence flexible working and investigatory process andmeetings.
  • Advise on any escalated issuesrelating to family friendly policies and processes includingparental leave maternity paternity adoption and shared parentalleave.
  • Referring to the relevant P&Cpolicies and taking ownership of case conclusion and allaccompanying documentation/follow uprequired.
  • Provide advice relating to visa andeligibility to work in the UK including assigning certificate ofsponsorships for skilled worker visa applications and indefiniteleave to remain applications.
  • Production anddevelopment of Management Information relating to the employeelifecycle processes and providing insights for the P&Cdashboards.
  • Creation and delivery ofP&C training sessions and materials to develop and upskillthe wider business on P&C policies andprocesses.
  • Updating of policies and proceduresassigned in line with current legislation and aligned with theP&C strategy and priorities.
  • Occasionaltravel to the Haywards Heath / London office (dependent on baselocation).
  • Any project work allocated by theP&C Business Partners or Senior P&C BusinessPartners.

Keyskills and experience to be evidenced within your applicationincluded

  • P&CGeneralist experience essential with employee relations experiencedesirable.
  • Desirable to have experience ofworking within a specialist P&C function e.g. Learning& Development HR OperationsReward.
  • CIPD qualification (part or fullyqualified) desirable.
  • Good knowledge ofP&C policies systems (preferably Cascade) proceduresguidelines and philosophies.
  • Have strongworking knowledge of current employmentlegislation.
  • Competent to manage Certificate ofSponsorships and Indefinite Leave to Remain employee requests andprocesses.
  • Be well organised with the abilityto plan prioritise and manage a high volume ofcasework.
  • Can remain calm underpressure.
  • Can apply sound judgement and balancecommercial needs of the business whilst mitigating any risk to thebusiness.

Collinsonis an equal opportunity employer and welcomes differences in alltheir forms including: colour race ethnicity gender identity sexualorientation neurodivergence family status age individuals withdisabilities and people from all backgrounds cultures andexperiences as we strongly believe this contributes to our ongoingsuccess.

We are focused oncontinually evolving our purpose driven high performing cultureproviding an environment where our people have the opportunity toachieve their full potential and do interesting and meaningfulwork. Our company values are: Act smarter Do the right thing Oneteam and Be insight led. These help guide everything we dointernally in terms of how we think act and interact right throughto how we deliver value to our customers and clients.

In your application pleasefeel free to note which pronouns you use (For example she/her/hershe/him/his they/them/theirsetc).

If you need any extrasupport throughout the interview process then please email us at

We also have our very ownBeacons (Domestic Abuse Advisors) supporting within each of ourglobal offices. Our Beacons will be your point of contact if you orsomeone you know needs support.

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