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Front of House

2 months ago


Woking, United Kingdom Freedom Leisure Full time

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people’s lives then Freedom Leisure is the place for you

We are a not-for-profit leisure trust with a strong purpose and commitment to support our local communities and hard-to-reach groups, encouraging them to become more active, enhancing their physical and mental wellbeing and contributing to improved lives.

An outstanding opportunity has arisen to form part of our new Senior Management Team as the Front of House Manager (including Catering) at Woking Leisure Centre working for Freedom Leisure, one of the fastest growing and successful leisure and cultural trusts in the UK.

The Front of House Manager will manage the Reception and Catering functions within the centre ensuring we have the best welcome ready for our customers at all times from all team members. The post holder will be part of the Centre Management team and contribute to the overall direction of the centre and will also be responsible for all staff in the department.

You should already be working at Assistant Manager level or higher within a medium to large operation or within the food industry. The person we are looking for will have the ability to manage a number of priorities at the same time; will be able to build, lead and motivate staff and have a passion for the leisure and cultural services and events. The ability to deliver on tight deadlines under pressure is absolutely essential.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 37 hours per week, Monday - Sunday (Rota Basis)

Requirements

In addition to this you will need to demonstrate the following in your application:

  • Previous experience in an operational leisure role
  • Experience of working in a high-pressure team environment
  • Outstanding commercial awareness with experience of managing and delivering sales targets and income performance
  • Awareness of industry developments and trends
  • Problem solving, project management, customer service and staff management experience

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

  • My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
  • Discounted Staff membership (including family members)
  • Incremental holidays
  • Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
  • Company pension
  • Various insurance and saving schemes
  • Financial advice
  • Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
  • All this as well as fully funded training and career progression opportunities in a team working environment

Closing date: 29 November 2024

Salary: up to £26,038 per annum