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Community Healthcare Assistant

2 months ago

Watton, United Kingdom Norfolk Community Health and Care NHS Trust Full time

Job summary

An opportunity has arisen to recruit a Community Healthcare Assistant to our Community Nursing Team based in Watton.

The team visits patients in their own homes (own transport is required) in the areas covered by GP surgeries across our patch. You will be responsible for providing a variety of interventions, including diabetes care / insulin administration, wound care, venepuncture and catheter care.

Our service works 7 days a week. You will be able to demonstrate flexibility as well a sound clinical basis and understanding of community working.

We would welcome prospective applicants to contact us for further information as well as meeting the team. You will be able to demonstrate a good basic knowledge of health care and appreciation of community based working.

Main duties of the job

To contribute to the delivery of a variety of interventions for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible. To work within the integrated team to facilitate early discharge from hospital To work within the integrated team to prevent unnecessary admission to hospital To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

About us

We have part time and full-time hours available.

The nursing teams are based in Watton and consists of Nurses, Assistant Practitioners and Healthcare assistants. The Therapy team are based with the Nursing team and work very closely. They consist of Physiotherapists, Occupational Therapists and Assistant Practitioners.

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

We would welcome conversations with interested people, as well as meeting the team etc.

Job description

Job responsibilities

Clinical

The post holder will:

Apply competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment/care plan. Plan and prioritise own visits to delegated patients, and ensure these are documented in personal work diary. Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis Make basic judgements on patients response to prescribed treatment/care plans, and report findings to a qualified practitioner. Liaise with other health care professionals as required. Overcome barriers to understanding, patients with hearing or cognitive impairment. Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy. Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals. Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, taking blood sugars, venepuncture, supervising transfers, and passive exercises. Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately. Contribute to the requisitioning of supplies and equipment through electronic ordering systems. Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner. Work with qualified practitioners with group work/clinics as required. Demonstrate an awareness and understanding of consent, and gain consent, and gain consent as appropriate following organisational policies. Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general house keeping tasks. Share responsibility of indirect patient contact tasks, such as, answering phones, arranging appointments, processing referrals and inputting activity data. Undertake health promotion/education as required, smoking cessation, falls etc. Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies. Demonstrate basic IT and standard keyboard skills.

Professional

The post holder will:

1. To be an active member of the in-service training programme by attendance at and participation in staff meetings, training sessions, courses and reflective practice.

2. To participate in the staff appraisal scheme as an appraisee, maintaining a dynamic personal development plan.

3. To demonstrate an awareness of clinical governance and risk management and apply to work situations.

4. To provide peer support to other carers.

5. To develop competencies to enhance practice and ability to meet needs of patients and the service.

Communication

To establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building. To demonstrate an ability to communicate with patients/carers with complex needs, using clear and effective verbal/non-verbal communication. To gather and collate information to enable co-ordinator to plan interventions/liaison with others. To provide direct feedback to professionals as appropriate, and in a clear and concise way. To contribute to accurate and timely patient records, including data collection. To communicate and share information with DNs, GPs and SWs as necessary. Be able to communicate effectively with patients/relatives with communication difficulties deafness, blindness, learning difficulties. To provide feedback to co-ordinator in a clear and concise way

Organisational

The post holder will:

1. Undertake mandatory training as required.

2. Participate in a Personal Development Review process.

3. Undertake Personal Development Plans for other staff members.

4. Take part in clinical supervision as per Trust Policy.

5. Follow Trust policies, and local procedures.

6. Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.

7. Contribute to clinical audit as required.

8. Complete the staff survey as required.

9. Complete risk assessments and incident forms as required

Person Specification

Qualifications

Essential

NVQ 2 in health and social care or equivalent

Desirable

NVQ 3 in care

Skills, Abilities and Knowledge

Essential

Knowledge of additional specialist areas through in-house training & short courses Highly Motivated Good communication skills

Desirable

Knowledge of multi-disciplinary team roles Experience of working in a community setting

Communication

Essential

Tact and Diplomacy Empathy and Sensitive Ability to use own initiative Able to communicate effectively using the English language in both verbal and written forms

Other

Essential

Be able to kneel, bend & stoop, and work in cramped environments Able to manoeuvre patients using handling aids Able to manoeuvre limbs of around 5-6kg Must have a full UK driving license and have access to a vehicle

Personal and People Development

Essential

Ability to manage stressful situations A team player Awareness of own limitations Good organisational skills Open to change and development Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults Able to show initiative Able to work alone Assertive Good listening skills

Experience

Essential

Experience of working with the general public Experience of working within a Healthcare setting Evidence of on-going learning

Desirable

Experience of working in people's homes Experience of working with people at the End of life