Registration Authority Manager

2 weeks ago

Thornton Heath, United Kingdom Croydon Health Services NHS Trust Full time

Job summary

The primary function of this role is to manage the evolving design and implementation of the local Registration Authority within Croydon Health Service NHS Trust.

The role ensures that a responsive service is available for the secure issue, unlocking, replacement and termination of system user accounts in line with Trust Policy. It also identifies the most efficient and effective methods of administering user accounts, role profiles, and SmartCards for all those within the catchment area requiring access to Spine-connected systems.

The postholder is responsible for examining and validating the identity of people applying for registration. The postholder will provide SmartCard and Registration services to clinicians, managers and staff within the Trust and will regularly work without supervision on a programme of site visits.

Main duties of the job

Registration Authority Manager - Band 6

The role ensures that a responsive service is available for the secure issue, unlocking, replacement and termination of system user accounts in line with Trust Policy. It also identifies the most efficient and effective methods of administering user accounts, role profiles, and Smart Cards for all those within the catchment area requiring access to Spine-connected systems.

The postholder is responsible for examining and validating the identity of people applying for registration. The postholder will provide SmartCard and Registration services to clinicians, managers and staff within the Trust and will regularly work without supervision on a programme of site visits.

Interview Date: Monday 8th July 2024

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Job description

Job responsibilities

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

Person Specification

Background/ Experience

Essential

Proven Experience as an RA Manager or Agent Experience of undertaking identity and security checks Specialist theoretical and practical knowledge and experience in the following areas: RA policies and procedures CFH security protocols CFH applications ( Choose & Book, NHS Care Record Service (CRS) RA hardware/software configuration have passed the Cerner Core and HNA combine course and to be able to use the appropriate tools within the Millennium Application to create and maintain staff and positions.

Qualifications and Tests Appropriate

Essential

Graduate or equivalent level of qualification or experience Trained as an RA Agent/Manager with significant practical experience Formal management training

Desirable

ITIL certification Able to work to deadlines without supervision Delivering value to the end user

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