Traffic Warden

Job Description

To provide on street and civil enforcement for car parking nuisance parking, environmental crime as well as responding to and addressing incidents of
anti-social behaviour.

MAIN DUTIES/RESPONSIBILITIES
1. To patrol and enforce parking areas in accordance with enforcement procedures.
2. To serve notices for contraventions of parking regulations.
3. To complete reports and returns of parking information as required.
4. To provide witness evidence where required in respect of parking regulations & proceedings.
5. To report damage to car parking equipment, signage, surfaces and structures to the Senior
Enforcement Officer.
6. To service and maintain car park machines, including the renewal of ticket supplies, clearing of
coin blockages and other minor faults.
7. To contribute to the seasonal upkeep of car parks including snow clearance and similar emergency
duties to facilitate smooth operation of the car parks in inclement weather.
8. To provide cover for East Street Car Park security arrangements such as the opening and closure
of the car park when required.
9. To respond to and deal with nuisance parking.
10. To respond to calls from victims and witnesses of anti-social behaviour and provide support and
advice.
11. To respond to and address incidents of anti-social behaviour on the street. In some cases being
first on the scene and deescalate situations which may become volatile.
12. Dealing with a range of antisocial behaviour incidents, at times as a lone worker, which will
require a different approach depending on the circumstances
13. To provide a focal point of contact and expertise within the Civic Enforcement Team for reports of
anti-social behaviour, environmental offences and community safety issues in Darlington.
14. To gather intelligence by recording and reporting any incident of Anti-Social Behaviour witnessed
as part of your duties within a PACE pocket notebook, reporting any findings to the appropriate
Anti-Social Behaviour Officer for investigation and action.
15. To contribute to the front-line delivery of the strategic plans and/or priorities set and agreed by
Darlington Council & partners, working to reduce Crime and ASB and the fear of Crime and ASB for
Communities and Residents within the Borough.
16. To investigate cases, collect evidence; prepare statements and case files for Court relating to
environmental offences and anti- social behaviour. To manage case files and take appropriate
action, including evidence gathering, preparation and service of documents for legal action and
giving evidence in Court. This document was classified as: OFFICIAL
17. To attend and participate in multi-agency and public meetings where cases of anti-social
behaviour, environmental crime and community safety issues are considered and discussed.
18. To serve legal notices as required on persons as directed by legislation and powers granted under
the Community Safety Accreditation Scheme or any other relevant power.
19. Investigate and enforce the offence of Abandonment according to the Refuse Disposal (Amenity)
Act 1978, Clean Neighbourhoods & Environmental Act 2005 and the Road Traffic Regulations Act
1984 by use of fixed penalty notices, removal notices, confiscation and custody of vehicles and
ultimately formal prosecution, liaising with contractors to remove abandoned vehicles where
appropriate to do so.
20. To support the legal enforcement process, including conducting interviews in accordance with
PACE, preparing witness statements & case files with a view to prosecution.
21. Support the work of the Dog Warden by:
(a) Collecting stray and unwanted dogs
(b) Transporting dogs to designated kennels and maintaining all appropriate records.
(c) Micro-chipping dogs upon the request of the handler
(d) Undertaking routing cleaning of kennel facilities
22. To act as an ambassador by promoting good public relations, giving directions, providing
information and giving help and advice to the public.
23. To maintain the highest standards of personal and professional conduct when dealing with
residents and other organisations.
24. Ensure that you work in line with all the Council’s policies and procedures and ensure that you are
aware of your obligations under these.
25. Assist in the training and development of staff and to undertake such personal training as may be
deemed necessary to meet the duties and responsibilities of the post.
26. Behave according to the Employees’ Code of Conduct and ensure that you are aware of your
obligations and responsibilities re conflicts of interest, gifts, hospitality and other matters covered
by the Code.
27. Carry out your role in line with the Council’s Equality agenda.
28. To comply with health and safety policies, organisational statements and procedures, report any
incidents / accidents/ hazards and take a pro-active approach to health and safety matters in
order to protect yourself and others.
29. Any other duties of a similar nature related to this post that may be required from time-to-time.

Requirements
traffic warden

---