Sales Support Admninstrator

4 weeks ago


Ruddington, United Kingdom Ideagen Full time

Role Purpose

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick.

So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.

Every day millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

Ideagen believe that by recruiting diverse and talented individuals, we create an inclusive community for all. We are committed to empowering all colleagues to maximise their potential and express their unique characteristics, experience, and knowledge to achieve their ambitions.

Operating across the North American region you will become trusted ambassador to our clients. You will be selling to and working with some of the largest Government, Defense & AEC Companies in the world.

Ideagen is seeking a Sales Support Administrator to focus on supporting our Sales team selling our Audit Analytics Audit and Risk Product. 

#LI-REMOTE #LI-USA

Responsibilities

Responsibilities
• Assist sales team in managing subscriptions 
• License expiry management
• Manage account activation and deactivation
• Assist sales team in new client onboarding
• Manage form registration process
• General user account maintenance
• Manage invoicing and renewal data
• Other admin tasks that may be required from time to time

Any other duties that may be required by your manager or the Company, providing you have been adequately trained to execute them. These duties may be required from time to time or on a permanent basis

Skills and Experience

Self-motivated and task driven individual A natural enthusiasm to learn new things Excellent communication skills, both written and orally Outstanding enthusiasm, passion and the determination to succeed An excellent working knowledge of IT and business software (Word, Excel, PowerPoint, Salesforce) A desire to continually learn, pick up new skills and increase your knowledge Experience in invoicing and license management desirable.

Behaviors

Ambitious - Drive, Planning & Execution Adventurous - Flexibility, Resilience & Savvy thinking Community - Collaboration & Communication

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