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Bank Receptionist North Staffordshire

1 month ago

NewcastleunderLyme, United Kingdom Midlands Partnership NHS Foundation Trust Full time

Job summary

Bank Receptionist required for various locations including Bradwell Hospital in Newcastle Under Lyme, Stoke and Moorlands area.

Flexibility is essential.

Bank contracts are zero hours and the successful applicants will be required to work flexible week days8am-5pm to cover any annual leave and sickness.

The post holder will contribute towards a confidential and efficient reception and administrationservice communicating with clients and visitors to the site in person, as well as over the post holder will be expected to be able to follow instructions, prioritise their work anddemonstrate initiative in order to fulfil the requirements of the role of the receptionist provides an invaluable service to our premise supporting all clinical andnon-clinical teams to include taking messages, booking appointments, meet and greet service andensuring a safe working environment.

Main duties of the job

Carry out general reception duties, responding to enquiries over the telephone and face to face fromthe public and other professionals.? Receive on behalf of the Trust, visitors/officials/contractors and dealing with their requirements asnecessary? Support with room bookings and allocation of rooms as required? Taking and relaying messages both verbal and by telephone, prioritising as appropriate.? Liaison with staff at all levels throughout the Trust.? To use various clinical systems to support in the booking in of patients at various clinics/departments? Meet and greet and booking patients in as required on arrival.? Provide administrative support to health professionals of a confidential nature including sendingsensitive reports under the direction of the Facilities Co-ordinator.? Data inputting.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

Supporting your career development and progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Extensive Health and Wellbeing support and resources Salary sacrifice bikes up to £2k Free car parking at all trust sites Free flu vaccinations every year Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Job description

Job responsibilities

Please see attached Job Description for further details

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Person Specification

Qualifications

Essential

Educated to NVQ 2 level in office procedures(or working towards) or equivalent experience

Experience

Essential

Previous administrative and clerical experience

Experience

Desirable

Experience of working in the NHS

Skills

Essential

Excellent telephone manner

Skills

Essential

Flexible working to ensure continuity during periods of absence

Skills

Essential

Ability to communicate with staff and public.