Administration Assistant

22 hours ago

Alsager, United Kingdom East Cheshire NHS Trust Full time

Job summary

We are looking for a proficient, friendly, conscientious Administrator who works well within in a team to join the Cheshire Diabetic Eye Screening Programme (DESP).

The aim of the Cheshire DESP is to reduce the risk of sight loss amongst people with diabetes by inviting all eligible people for screening to ensure the early detection and appropriate monitoring and treatment of diabetic retinopathy.

Applicants should be computer literate and have a good knowledge of Excel, with the ability to pick up new computer systems and ways of working easily. Applicants should have a courteous telephone manner and should be able to prioritise and manage their own workload. It is very important that applicants have attention to detail and have excellent organisational and interpersonal skills.

A knowledge of NHS computer systems, diabetic eye screening and Optomize would be desirable but not essential.

Please be aware:

If an Applicant does not have a Level 3 City and Guilds Certificate in Diabetic Retinopathy Screening Administration then the post holder will start as a Band 2 until a competency framework has been completed. They will then progress to a Band 3.

Hours per week: 35. We propose a working pattern of (Monday-Thursday 08:30-16:30 with a half hour lunch break and Friday

Main duties of the job

Tasks include maintaining an accurate database of patients who need to be screened, providing a telephone service to patients and other healthcare professionals, data inputting, completing audits, booking appointments and making referrals to the hospital eye service.

Other tasks include managing the post and maintaining failsafe by ensuring patients are seen in a timely manner.

About us

It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Qualifications

Essential

Good general level of education including GCSEs English and Maths

Desirable

City and Guilds Level 3 Diploma in Diabetic Retinopathy Administration ECDL (European Computer Driving Licence) Customer care qualification NVQ (National Vocational Qualifications) /Diploma in Administration

Knowledge and Skills

Essential

Understanding of diabetes and its complications Computer literate proficient with Microsoft Word, Excel and Outlook with the ability to easily adjust to in house computer systems Ability to work as part of a team Customer service skills Excellent communication skills both written and verbal Ability to prioritise and own workload Professional courteous telephone manner

Experience

Essential

Previous administration experience

Desirable

NHS experience

Specific Job Requirement

Essential

Flexibility to complete other tasks and provide cover Reliable and dependable High attention to detail

Other Role Requirements

Essential

Please refer to the Job Description and Person Specification for further details

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