Contracts Supervisor

6 days ago

Bodmin, United Kingdom Corserv Full time

At Cornwall Housing, we’re about delivering homes and services to the communities of Cornwall. We’re looking for highly experienced response repairs and maintenance surveyors / contracts supervisors to join the team. But your approach is just as important – we need talented people who can work with others and who want to make a difference 

About the Role

An exciting opportunity to support the delivery of response repairs and maintenance. In this role, you will work closely and flexibly with other staff in ensuring professional, cost effective, customer focused services that deliver high quality outcomes. The purpose of this role is to deliver a high-quality maintenance service to customers, through the provision of professional technical advice, as well as project and contractor management. 

The duties of this role are to: 

Participate in contract meetings and contract briefings Manage a range of contractors, ensuring they deliver in accordance with their contract and KPI's.  Manage external relationships with key stakeholders, such as Local Authorities and suppliers, that builds trust and confidence in the Homes and Investment Team. Provide regular and professional communication and liaison with customers and key stakeholders in relation to works instructed and managed by the service To assist in the delivery of specialist work programmes, ensuring works are to standard, contractor performance is in line with KPI's and value-for-money is achieved. Take full responsibility and manage all assigned cases from start-to-finish in a professional and efficient manner whilst ensuring that appropriate stakeholders and appropriate databases are updated regularly Ensure budget responsibilities are met, feeding into forecasting and efficiency plans as required Prepare and present reports for managers

To find out more about the role please take a look at the .

About you

To be successful, you’ll have:

Extensive experience of surveying in a response repairs and maintenance setting Minimum Level surveying qualification, HNC/HND. Or equivalent experience and a willingness to complete a HNC as part of your employment with us after successful Settling-In Period ( months). Membership of a relevant professional body is desirable RICS, CIOB etc Successful record of managing an extensive, complex and varying caseload, with projects from inception to completion Demonstrable experience and skills managing customer relationships to ensure a high level of customer care and satisfaction

Our offer to you

Salary:  is dependent on experience and qualifications:

£, per year with extensive experience and above stated surveying qualification/s £, per year with suitable equivalent experience, without above stated surveying qualifications but willingness to study

Working Hours: 

Contract Type:  Permanent

Base:  Hybrid Working with an office base in Bodmin, Cornwall. Regularly visiting our sites throughout Cornwall and working from home or offices as needed.

What you’ll get from us in return is:

A challenge like no other – Cornwall is unique and so are we A highly competitive total package that includes a decent salary, Local Government Pension Scheme, days annual leave plus bank hols (rising to after years continuous service), family friendly policies, and business flexi time with a generous two days per month flexi leave allowed A senior management team who will listen and support you, and encourage your ideas and creative thinking Investment and support in your continuous training and development And a chance to really make your mark

Safeguarding

We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a Basic DBS check. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role.

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