Receptionist / Care Navigator

1 week ago


Essex, United Kingdom Primary Care Careers Full time

Job summary

North Shoebury Surgery has an opportunity for a receptionist to join our team on a part-time basis for 15-20 hours per week (days to be discussed).

There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.

Main duties of the job

greeting and directing all patients. taking calls using the cloud based system. assisting with the digital triage system. making appointments where required. accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.. dealing with requests for information, and managing problems and complaints. advising patients of practice procedures. registering new patients. answering the telephone, promptly. responding to emails.

About us

Located in Shoeburyness the surgery provides a range of NHS primary care services and we aim to provide an effective, efficient and fair health care service to all our patients. Our professional team work extremely well together, we have monthly clinical training sessions that are held here on site, these are open to all levels of the clinical team.

In addition to ongoing training, we provide the NHS pension scheme which is a defined benefits scheme - 20% employer contribution.

Job description

Job responsibilities

Ifyou would like to find out more information about this role, please do nothesitate to get in contact with us.

Person Specification

Qualifications

Essential

None

Experience

Essential

Excellent communication skills, with a clear and polite telephone manner. Ability to work in a polite, confidential and discreet manner, respecting patients at all times. Experience of working with the general public, being sensitive and empathic in distressing situations. Confidence to work as part of a team and ability to "think on your feet". Strong IT and administration skills. Previous medical or healthcare receptionist experience is desirable. Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

  • Essex, United Kingdom Primary Care Careers Full time

    About Primary Care CareersPrimary Care Careers is a leading provider of healthcare services, dedicated to delivering high-quality patient care and exceptional service.Job SummaryWe are seeking a highly skilled and experienced Receptionist / Patient Access Coordinator to join our team on a part-time basis. As a key member of our front-line team, you will play...


  • Essex, United Kingdom Primary Care Careers Full time

    About Primary Care CareersPrimary Care Careers is a leading provider of healthcare services, dedicated to delivering high-quality patient care and exceptional service.Job SummaryWe are seeking a highly skilled and experienced Receptionist / Patient Access Coordinator to join our team on a part-time basis. As a key member of our front-line team, you will play...


  • Essex, United Kingdom Primary Care Careers Full time

    Job SummaryPrimary Care Careers is seeking a skilled Receptionist to join our team on a part-time basis. As a Receptionist, you will play a vital role in ensuring the smooth operation of our front desk, providing exceptional patient care, and supporting our clinical team.Main ResponsibilitiesGreet and direct patients in a polite and courteous manner.Manage...


  • Essex, United Kingdom Primary Care Careers Full time

    Job SummaryPrimary Care Careers is seeking a skilled Receptionist to join our team on a part-time basis. As a Receptionist, you will play a vital role in ensuring the smooth operation of our front desk, providing exceptional patient care, and supporting our clinical team.Main ResponsibilitiesGreet and direct patients in a polite and courteous manner.Manage...


  • Essex, United Kingdom Herts Urgent Care Full time

    **We are recruiting Drivers/Receptionists for our bases in West Essex** Our drivers/receptionists work in different parts of our services undertaking a variety of roles, including transporting doctors on emergency home visiting duties in a safe and efficient manner and assist doctor in carrying equipment or other tasks as requested**.** **Who are...


  • Essex, United Kingdom Vets for Pets Full time

    Receptionist - Part Time Harlow Vets4Pets We have an exciting opportunity for a Part time receptionist to join our passionate and friendly reception team members here at Vets4Pets Harlow! The role consists of a 31 hour week over 3 week days and 1 in 3 Saturdays. We are willing to discuss and be flexible with contracted hours/days worked. As a receptionist...

  • Care Coordinator

    4 days ago


    Essex, United Kingdom Primary Care Careers Full time

    About Primary Care CareersPrimary Care Careers is a leading provider of healthcare services, dedicated to delivering high-quality patient care and support. We are committed to creating a positive and inclusive work environment that values our employees and the communities we serve.Job SummaryWe are seeking a skilled Care Coordinator to join our team at North...

  • Care Coordinator

    5 days ago


    Essex, United Kingdom Primary Care Careers Full time

    About Primary Care CareersPrimary Care Careers is a leading provider of healthcare services, dedicated to delivering high-quality patient care and support. We are committed to creating a positive and inclusive work environment that values our employees and the communities we serve.Job SummaryWe are seeking a skilled Care Coordinator to join our team at North...

  • Head Receptionist

    3 months ago


    Essex, United Kingdom LINNAEUS VETERINARY LIMITED Full time

    **Location**: Hemnall Street, Epping, Essex Hours: Full time Practice: Forest Vets Epping Hospital Forest Veterinary Centre - Head Receptionist, Full time. Here at Forest Vets, we have nearly 40 years’ experience as a veterinary practice we understand the stresses and strains that pet owners can undergo when their animals face the prospect of needing...

  • Community Receptionist

    3 months ago


    Essex, United Kingdom NELFT NHS Foundation Trust Full time

    Our Support Services Team in Havering are looking to recruit a part time Receptionist; - Monday, Tuesday and Thursday 8.45am to 5.15pm (22.5 hours)- The role is for someone who is able to work on a busy reception, with the ability to stay calm and be able to multi-task. You will be required to cover sites across Havering. The post holder will have previous...


  • Essex, United Kingdom Lloyd & Cowan Veterinary Recruitment Full time

    About Our Client:Our client is a well-established veterinary group with a strong presence in the East and Southeast of England. They are committed to delivering exceptional care to their clients and their pets.Their veterinary practices are staffed by dedicated teams who share a passion for enhancing the lives of pets and their owners. They value...


  • Essex, United Kingdom Lloyd & Cowan Veterinary Recruitment Full time

    About Our Client:Our client is a well-established veterinary group with a strong presence in the East and Southeast of England. They are committed to delivering exceptional care to their clients and their pets.Their veterinary practices are staffed by dedicated teams who share a passion for enhancing the lives of pets and their owners. They value...

  • Receptionist - Essex

    2 months ago


    Essex, United Kingdom St Andrew's Healthcare Full time

    **Location: Essex** **Salary: £21,785 Per Annum (Including Essex Fringe Allowance)** **Hours: 37.5 per week** (h**ours will include Weekend and Bank Holiday Working)** You will be the face of the hospital and be stationed in the reception meeting and greeting all visitors to the site, as well as controlling access for all staff. Access control will also...

  • Rb-mhwt Admin Runner

    3 months ago


    Essex, United Kingdom NELFT NHS Foundation Trust Full time

    Receptionist Do you want to be part of an innovative organisation that is committed to delivering the best care by the best people? We are looking for a friendly, proactive and committed administrator to join our team as our receptionist. Here at NELFT, embracing a Just and Compassionate Culture is our commitment to our colleagues and to our patients that...


  • Essex, United Kingdom Priory Group Full time

    Rehabilitation Specialist Reference: PRI94681 Location: Priory Hospital Chelmsford, Stump Lane, Springfield, Essex, CM1 7SJ Division: Healthcare Salary: £29,925 Hours: 37.5 Vacancy Type: Permanent - Full Time About Us: The Priory Group of Companies is dedicated to providing personalized, multidisciplinary treatment programs for...

  • Registered Dietitian

    2 weeks ago


    Essex, United Kingdom Priory Group Full time

    Priory Group is seeking a dedicated Registered Dietitian to join our esteemed team within our specialized Eating Disorder Unit. This role presents an exceptional opportunity for a qualified professional to make a tangible difference in the lives of individuals navigating the challenges of eating disorders.Your Responsibilities:Provide comprehensive...

  • Sales Specialist

    4 weeks ago


    Essex, United Kingdom CHASE Full time

    Sales Specialist - Renal Critical Care - East Anglia, Essex, Cambs & BedsOur client is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. They have over 65,000 employees and a presence in virtually every country around the world to...


  • Essex, United Kingdom BIMM Institute Full time

    About BIMM Institute BIMM Institute is dedicated to providing a supportive and enriching environment for its students. We recognize the importance of student well-being and strive to create a campus culture that fosters personal growth and academic success. The Role: Student Support Specialist As a Student Support Specialist, you will play a vital role in...


  • Essex, United Kingdom CareTech Group Full time

    IMPORTANT: NO SPONSORSHIPS AVAILABLESalary range: £24,793 to £26,083 per annum, with the possibility of earning an additional £3,120 - £4,680 per annum for sleep-in shifts (based on 2-3 sleep-ins weekly) Overtime compensation at 1.2 times your hourly wage. Work schedule: 40 hours per week on a rotational basis (rota provided 4 weeks in advance) Shift...

  • Design Manager

    4 days ago


    Essex, United Kingdom Ford Motor Company Full time

    About Ford Motor CompanyWe are a global leader in the automotive industry, committed to innovation and sustainability. Our mission is to create a better world through the design and development of cutting-edge vehicles and mobility solutions.The Role: CX Design Manager, ElectrificationAs the CX Design Manager, you will play a critical role in shaping the...