Customer Experience Administration Assistant

2 weeks ago


Leicester, United Kingdom Stonewater Full time

1 x Permanent, Part Time (27.5 hours per week)

1 x 6 month FTC (27.5 hours per week)

Here at Stonewater, we are on the lookout for two Customer Experience Administration Assistants to support the Customer Experience Administration team to deliver a wide range of administrative tasks in respect of our housing service, electronic postroom, and centralised purchase ordering.

This is a hybrid role based at our office in Whetstone on the outskirts of Leicester, within the postroom, and at home on a rota basis.

The ideal candidate will:

Have a genuine passion to work within a customer focused / administrative environment, delivering an exceptional level of service to both internal and external customers. Have high personal standards and a keen eye for detail. Be able to organise personal workload and work on own initiative. Be a logical thinker with good problem-solving skills. Be competent using IT applications. Have good literacy and numeracy skills.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.



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