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Victim Care Advocate- Triage
4 months ago
Victim Care Advocate- Triage
We have an exciting opportunity for a Victim Care Advocate to join our Triage team in South Yorkshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we’d love to hear from you…
County/Borough South Yorkshire Office location Victim Support, 126 Occupation Lane, Sheffield S12 4PQ Full time/Part time Full time Hours per week 37.5 Work schedule Full time hours, Monday - Friday - Occasional phone cover 6pm - 8pm. Basic Salary £23,970 per annum Contract type Fixed Term DBS required? Yes End date (if fixed term) 12 months from start date Police vetting required? Yes Closing Date 06/06/2024 Ref No 5573 Documents(PDF, 571.44kb)
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your Birthday Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progressionAbout the role:
As a Triage & Early Intervention Officer, you will be:
You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
