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Customer Service Advisor

1 month ago

London Borough of Wandsworth, United Kingdom Pertemps Managed Solutions Full time
Customer Service Advisor
Pertemps Managed Solutions has been engaged by a market leading self-storage business to find the latest addition to their Wandsworth team. 
For this role we need a candidate who can be flexible with regards to working hours, you will need to work some weekends. 
 
Responsibilities: 
This is a role that combines 3 components: customer service, sales and facilities management. This is a truly unique job and no day is exactly the same. 
Here are some of the things you’ll get up to day-to-day:  
  • With a good understanding of the customers’ needs you’ll help them decide what the best solution is for them 
  • You’ll maximise sales at every opportunity through promoting products and services 
  • You’ll offer the highest quality of customer service in person, via email or phone
  • Completing daily health and safety walk rounds you’ll help to maintain the general cleanliness of the site 
  • You’ll carry out general administrative tasks

What the role can do for you  
  • Quarterly bonuses averaging around 10-12% a year of salary 
  • 28 days holidays incl. bank holidays 
  • Plus an additional day off for your birthday 
  • Great pension and share save schemes 
  • Travel benefits - cycle to work scheme/ free on site parking and season ticket loans 
  • Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave 
  • Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering 

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