Welcome & Service Assistant x 2

1 month ago


Marlborough, United Kingdom National Trust Full time

Summary

As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.

Salary: £11.64 per hour

Contract/duration: Flexible contract, end date of Sunday 3 November 2024

Hours/working pattern: Flexible contract with no guaranteed hours. Depending on your schedule, it is expected there will be about 2-3 shifts per week but this can be discussed. The in season shift pattern is 9.15am - 5.45pm. During weekends and school holidays, there is also one half shift each day.

Interviews will take place at Avebury on 18 June.

What it's like to work here

Avebury is part of the 'Stonehenge, Avebury and Associated Sites' World Heritage Site and is famous for its Neolithic stone circles and associated wider landscape. Visitors also come to Avebury for the fifteenth century manor house and garden, as well as the Alexander Keiller Museum.

With different offers and attractions, Avebury is a diverse and busy property. You'll be working as part of a small team reporting to the Welcome Manager and focused on delivering exceptional service to every visitor.

What you'll be doing

Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different areas of the site and aspects of Visitor Service, no two days are ever the same.

Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service.

At Avebury, the welcome team work at the main visitor reception, car park welcome trailer, and Alexander Keiller Museum. As part of the team, you'll be welcoming visitors, helping them get the most out of their day, and supporting with membership sign ups.

We'll make sure you have the training and equipment you need to succeed in your role. This includes, membership training, till training, and cash handling. Uniform is provided.

Who we're looking for

We'd love to hear from you if you are:

customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Tax-free childcare scheme

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places



  • Marlborough, Wiltshire, United Kingdom The National Trust Full time

    Welcome & Service Assistant x 2 - MarlboroughSummaryAs the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.Salary: £11.64 per hourContract/duration: Flexible contract, end date of Sunday 3 November 2024Hours/working...


  • Marlborough, Wiltshire, United Kingdom The National Trust Full time

    Welcome & Service Assistant x 2 - MarlboroughSummaryAs the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.Salary: £11.64 per hourContract/duration: Flexible contract, end date of Sunday 3 November 2024Hours/working...


  • Marlborough, United Kingdom The National Trust Full time

    Welcome & Service Assistant x 2 - MarlboroughSummaryAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.Salary: £11.64 per hourContract/duration: Flexible contract, end date of Sunday 3 November 2024Hours/working...


  • Marlborough, United Kingdom The National Trust Full time

    Welcome & Service Assistant x 2 - MarlboroughSummaryAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.Salary: £11.64 per hourContract/duration: Flexible contract, end date of Sunday 3 November 2024Hours/working...


  • Marlborough, United Kingdom The National Trust Full time

    Welcome & Service Assistant x 2 - MarlboroughSummaryAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.Salary: £11.64 per hourContract/duration: Flexible contract, end date of Sunday 3 November 2024Hours/working...


  • Marlborough, United Kingdom National Trust Full time

    As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. **Salary**:£11.64 per hour **Contract/duration**:Flexible contract, end date of Sunday 3 November 2024 **Hours/working pattern**:Flexible contract with no...


  • Marlborough, United Kingdom National Trust Full time

    As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. This role equates to three days working a week; summer shift length is 9.15am-5.45pm and winter shift length is 9.15am-4.30pm. Regular weekend working is a part of...


  • Marlborough, United Kingdom National Trust Full time

    As the Welcome & Service Assistant, it’s your role to ensure that every aspect of our visitor’s experience is going to be a delight! We welcome enthusiastic flexible people who are willing to support one another across the whole portfolio, to ensure cover is available during holidays, training etc. Weekend working will be a regular requirement in this...


  • Marlborough, Wiltshire, United Kingdom National Trust Full time

    As the Welcome & Service Assistant, it's your role to ensure that every aspect of our visitor's experience is going to be a delightWe welcome enthusiastic flexible people who are willing to support one another across the whole portfolio, to ensure cover is available during holidays, training etc. Weekend working will be a regular requirement in this...


  • Marlborough, United Kingdom National Trust Full time

    **We're looking for someone with a can-do attitude to join the Food & Beverage team here at Avebury.** **The Hours: Flexible hours, working weekends and during the holidays/busy periods.** **No split shifts or evening work required.** **The Salary: £10.50 per hour** **Duration: Fixed term until 03 November 23** **Interview Date: As/when...


  • Marlborough, United Kingdom Aspire Training Team Full time

    The Aspire Training Team are looking for an enthusiastic, and hardworking individual to complete their Level 2 Childcare Apprenticeship at The Avenue Day Nursery. The Avenue Day Nursery in Aldbourne, near Marlborough, Wiltshire, is located within an area of outstanding natural beauty - Aldbourne provides a very homely feel with friendly and welcoming staff...


  • Marlborough, United Kingdom Aspire Training Team Full time

    The Aspire Training Team are looking for an enthusiastic, and hardworking individual to complete their Level 2 Childcare Apprenticeship at The Avenue Day Nursery. The Avenue Day Nursery in Aldbourne, near Marlborough, Wiltshire, is located within an area of outstanding natural beauty - Aldbourne provides a very homely feel with friendly and welcoming staff...


  • Marlborough, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    We are looking to recruit part-time Domestic Cleaning Assistant at Savernake Hospital Marlborough. 1 x 25 hrs per week Full on-site training is provided and PPE provision is also included. To undertake cleaning duties throughout the health care premise, which may include clinical departments, offices, kitchens, sanitary and communal areas. To empty,...


  • Marlborough, United Kingdom Lumino the Dentists Full time

    The Role Lumino Nelson is currently on the lookout for a casual Dental Assistant to support the team As one of our Dental Assistants, you will work alongside our highly trained clinicians and other dental professionals to provide excellent patient care and support. You will be tasked with supporting our clinicians during various dental procedures and...

  • Demo Labourers

    3 weeks ago


    Marlborough, United Kingdom O'Neill & Brennan Full time

    We require 2 x labourers for a start on a new project working for a demolition and civil engineering subcontractor undertaking a soft strip out and associated civils works on a new build college.Duties;- site clearance, and using a wheel barrow in picking up rubble and throwing it down a plastic waste shute.Other general labouring tasks as and when...

  • Receptionist

    3 weeks ago


    Marlborough, United Kingdom marlborough dental care (southcliff group) Full time

    South Cliff Dental Group are looking for a committed member of staff to join their front of house reception team. We are a rapidly growing organisation always looking to support and nurture staff, with progression opportunities available. This is based on capability, willingness to learn and adaptability. Roles and responsibilities - Providing a memorable...

  • Labourer Cscs

    2 weeks ago


    Marlborough, Wiltshire, United Kingdom O'Neill & Brennan Full time

    Job Title: Labourer Company: Established Contractor 2 x labourers needed for approximately 12 weeks work on a soft strip out project in Marlborough Working with a well-established contractor with various projects in the region Extra support required on site to assist with contract progression Duties include soft strip out, breaking out, and moving...

  • Demo Labourers

    3 weeks ago


    Marlborough, United Kingdom O'Neill & Brennan Full time

    We require 2 x labourers for a start on a new project working for a demolition and civil engineering subcontractor undertaking a soft strip out and associated civils works on a new build college.Duties;- site clearance, and using a wheel barrow in picking up rubble and throwing it down a plastic waste shute.Other general labouring tasks as and when...

  • Demo Labourers

    3 weeks ago


    Marlborough, United Kingdom O'Neill & Brennan Full time

    We require 2 x labourers for a start on a new project working for a demolition and civil engineering subcontractor undertaking a soft strip out and associated civils works on a new build college. Duties;- site clearance, and using a wheel barrow in picking up rubble and throwing it down a plastic waste shute.Other general labouring tasks as and when...

  • Porter Driver

    2 weeks ago


    Marlborough, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    We are currently looking to recruit 2 x Porter/Drivers working at Savernake Hospital. As part of the Housekeeping team you will be required to provide a customer focused driver service for the site shuttle bus service and to undertake general Porter duties within the hospital. We are looking for people with a full valid driving licence, an enthusiastic...