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Area Development
3 months ago
At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for an Area Development & Support Chef to work with us covering a mix of sites mainly within Manchester, Leeds and Sheffield however we do have a few sites in Birmingham up to the Scottish border who may need support from time to time.
Location: Manchester, Leeds, Sheffield
Rate of pay: £35,000 per annum + amazing benefits
Working pattern: 40 hours per week, Monday - Friday
Key Responsibilities & Accountabilities
• At all times, role model behaviour in line with our values; Inclusive, Inquisitive and Uplifting
• Create, own and manage personal development plan.
• To undertake CH&CO specific training courses relevant to this role
Food Production
• Responsible and accountable for the food provision in the relevant site
• To fully understand the CH&CO brand in terms of food and food service
• Develop and plan menus that are in line with client and customer expectations at the relevant CH&CO site
• Prepare and oversee all preparation of food to the highest standard and in line with the CH&CO style ensuring food is seasonal, of known provenance and where possible sourced locally and in a timely fashion to ensure smooth service to the customers
• Liaise with the Front of House Manager and staff daily to establish menus and requirements for service.
• Ensure that all appropriate ingredients are available for the menus being prepared and where necessary identify shortages and instigate action to source ingredients
Relationship Management
• Overall responsibility for managing the entire team in the site ensuring they are all are aware of CH&Co standards and carry out their jobs in line with the standards
• Responsible for producing high quality seasonal food in a timely fashion through the kitchen team
• Conduct daily briefings before service ensuring all staff understand the day’s menus and are aware of their responsibilities for the day
• Provide feedback and coaching on performance
• Provide any necessary on-job training whereby increasing the team’s understanding and knowledge of produce and food service.
• To carry out performance appraisals as and when directed by the company.
• To manage poor performance in line with the CH&Co process
• To induct new staff into their position.
Customer Service
• To strive to continually exceed client expectations and provide an excellent relief service.
• To seek customer feedback during service and use the information to develop assist in the development of food and food service.
• Maintain a professional and friendly image with the client and customers at the relevant sites
• Work effectively with all colleagues to ensure excellent customer service
• Attend to customer needs in a polite and helpful manner, provide assistance where necessary in line with the CH&Co style and to respond appropriately to any customer queries or complaints taking responsibility to resolve where necessary
• Be up to date with customer needs and tastes and communicate any ideas to the Food Development team
Finance
• Control costs and wastage when covering sites through efficient handover from site Manager/Chef Manager purchasing and use of existing stock whilst ensuring that CH&Co standards and style is maintained.
• Ensure and maintain budgetary targets on site through a thorough understanding of GP, GP%, selling price, cost price, margin, mark up and calculation of menu costs through recipes.
• Responsible for undertaking weekly and monthly stock takes and to coordinate stock ordering for the operation.
• Raise all supplier quality issues with the Purchasing Department at CH&Co Independent
• Administer financial controls in the site and keep records using the appropriate systems, ensure effective communication of all financial matters and continuously monitor financial performance and report as required
Operational Health & Safety
• To keep up to date with all COSHH and HACCP procedures and methods.
• Ensure that all employees adhere to the uniform standards.
• To report any equipment and/or building fabric faults and any hygiene, health and safety hazard to the relevant parties on site and in CH&CO.
Occasional Responsibilities
• Take responsibility for personal development looking for opportunities to expand knowledge of industry trends in food and food service, leadership and management practices
• To attend training courses and attend CH&CO meetings when necessary
• To act as a resource to the Company Chef and Food Development team.
What's in it for you?
Working with Gather & Gather has its perks People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.
Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Private medical eligibility Eye care A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Cycle to work scheme