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Area Supervisor

1 month ago

Manchester, United Kingdom Marks and Spencer Full time
Job Title: Lead Area Supervisor

As a Lead Area Supervisor at Marks and Spencer, you will play a crucial role in driving the growth and profitability of our store. You will be responsible for implementing the retail plan and delivering key performance indicators (KPIs) for your area of accountability.

Key Responsibilities:
  • Recruit and develop a high-performing team of customer assistants, supporting succession requirements and driving talent development.
  • Support the store to trade safely and legally, protecting customers, colleagues, and the M&S brand.
  • Deliver an inspirational and consistent visual customer journey in-store, driving customer engagement and sales.
  • Drive profitability and sales through effective management of the retail plan and KPIs.
  • Embed business transformation plans and change initiatives, ensuring seamless execution and adoption.
Requirements:
  • Proven leadership skills, with experience in managing teams and driving business results.
  • Strong commercial acumen, with a good understanding of commercial, visual, operational, and people processes and systems.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
  • Ability to use data and insight to inform decision-making and drive business improvement.
  • Knowledge of M&S policies and procedures, with a focus on people management and performance.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.
  • The chance to work with a leading retailer and contribute to its success.