Outreach Support Worker

5 months ago

Havant, United Kingdom TWO SAINTS Full time

34 hours a week, working between the hours of 9am and 5pm, Monday to Friday. This role will include working bank holidays. Office base can potentially be either Havant or Petersfield to be discussed at interview. 

£21,847 progressing up to £22,997

Havant and East RSI Outreach- provides a unique service that supports adults who are sleeping rough, helping them to access support and accommodation across Petersfield, Havant and the surrounding area.

Our aim is to identify individuals who are sleeping rough and encourage them to complete activities that keep them safe. We work in partnership with East Hampshire and Havant Councils and other housing providers to find housing options as quickly as possible.

If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you 

MAIN RESPONSIBILITIES

You will provide personalised, intensive support via assertive outreach to long-term rough sleepers in the city. Maintain a consistent and persistent ‘never give up ‘approach. Engaging and supporting rough sleepers on the street working alongside homeless health care and the street homeless prevention team. Manage a caseload of clients maintaining clear and accurate records of the support offered actions to be completed and outcomes achieved.  Complete an initial assessment to identify client needs and produce person centred outcome and holistic support plans.  Identify positive actions and small successes to create change. Create dynamic risk assessments with a flexible and creative approach Provide information and support on housing navigating pathways and advocating for your client. Liaise with statutory and voluntary agencies on behalf of clients including Homeless Day Centre Accompany chaotic and complex clients to interviews and appointments. Help reduce the time spent on the street by clients leading to reduced contact with the police and other emergency services Provide emotional support in crisis situations reducing stress and anxiety. Support with practical skills development in areas such as managing a UC claim, shopping, probation and health appointments. Support to maintain environment to avoid eviction if accommodated. Attend community meetings and presentations with managers to support additional funding for the role alongside Access personalisation fund creatively to identifying opportunities and achieve outcomes. Support the whole team and take an active part in reflective practice. Develop and maintain excellent relations with the local community Any other reasonable task as requested by a member of staff

KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

Clear verbal and written English Good IT and keyboard skills Polite, assertive manner, ability to self -motivate Passion for working in a client/customer facing role Knowledge of the benefits system and tenancy legislation Have an interest and genuine concern for homelessness and related issues Knowledge of voluntary and statutory agencies

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