Outreach Support Worker
1 month ago
Permanent
Part Time – 34 Hours per week
Summer months - three times a week start at 5am. Winter months - three times a week start at 6am. 2 days a week start at 9am.
Are you looking for a challenging and rewarding role where you are able to support people every day? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
We have an opportunity for an Outreach Support Worker to join our unique team to provide support to our homeless clients.
Within this role you will provide personalised and intensive support via assertive outreach to long-term rough sleepers in the city. Managing a caseload of clients, you’ll maintain clear and accurate records of the support offered, actions to be completed and outcomes achieved.
With a positive attitude towards your work and others, you’ll create dynamic risk assessments with a flexible and creative approach and liaise with statutory and voluntary agencies on behalf of clients including Homeless Day Centre.
About you
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours; you will be committed to helping others and enjoy the real job satisfaction that this brings.
You’ll have:
Clear verbal and written English
Good IT and keyboard skills
Polite, assertive manner, ability to self -motivate
Passion for working in a client/customer facing role
Knowledge of the benefits system and tenancy legislation
Have an interest and genuine concern for homelessness and related issues
Knowledge of voluntary and statutory agencies
A full drivers licence and access to a vehicle is a requirement for this role
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Staff benefits include:
Pension with life cover
Generous holiday allowance
Extra mile awards for outstanding work
Work offers including discounted shopping vouchers, days out and holidays
Cycle to work scheme
Confidential employee assistance programme including access to counselling
Employee voice – our Staff Council
Recruitment referral scheme
We support and develop our staff by providing:
A comprehensive induction and training programme
Management training
Trauma-informed care training
Specialist training, coaching and development opportunities linked to personal development plans
Access to accredited qualifications
Mental Health First Aid training and provision
Access to counselling psychologists via our Psychology Service
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