Bank Home Visiting HCA

Job summary

This is the perfect opportunityto be part of a diverse team providing assessment, advice, and referrals.

As a Bank Home Visiting HCA youwill be considered a key individual in executing Greenwich Healths homevisiting service on behalf of participating practices. Without you, the servicewill not function efficiently.

You will be working independentlyout in the patients residence, but also in collaboration with individualsoffering clinical and logistical support. You will also have the inductionsupport of being shadowed by a senior clinician for your first few sessions toensure full comfortability in the role.

On your shift you will beexpected to work independently, using your own initiative. You will perform footchecks, phlebotomy, height and weight measurements, peak flow and a range ofother tasks for housebound patients.

This is a genuine opportunity tobe a part of something new and exciting in South-East London, with a realopportunity for personal growth and to support housebound patients in yourarea. The service will run days a week, which isthe frequency at which shifts will be available.

Securityand safeguarding measures will be in place, such as a GPS tracking alarm tocarry, as well as regular communication with a coordinator to share anyconcerns. A lone worker policy is also in place.

Main duties of the job

Principalduties and responsibilities

HCA Home Visit/ Long Term Conditions Protocol

-Working with the admin co-ordinator, sending a PEM tothe patients practice, highlighting any areas that need referrals etc.

-Checking equipment/paperwork necessary for the homevisit, ensuring all is returned to base office and equipment used is replaced

-Complete the checklist/sign in & out sheet

-Carry out the required patient checks

-Ensure all findings are recorded onto the patientsrecord using EMIS.

-Ensure communication is made with the service phone before and after each home visit

-Logging start and end mileage in mileage log

-Return to the office and ensure any equipment used isreplaced.

-Observations and information to be gathered by HCA:

oExamination

oHeight

oWeight

oBMI

oBP

oPulse

oPulse rhythm

oOxygen saturation level

oFoot check (Diabetes)

oPeak flow (Asthma)

oLifestyle

oAlcohol

oSmoking

oExercise do they do any chair based exercise, go inthe garden etc,

oBloods, (if relevant to patients condition management)

Urinalysis

About us

Greenwich Health

Greenwich Health is the GP Federation for the Greenwich Borough and have a not-for-profit ethos. This means we reinvest all our surplus into developing our staff, our organisation and to support our GP Practices in being sustainable for the future. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich role will be part of an exciting opportunity to work within the Greenwich community supporting patients with long term illnesses.

Job description

Job responsibilities

Job Summary

This is the perfect opportunityto be part of a diverse team providing assessment, advice, and referrals.

As a Bank Home Visiting HCA youwill be considered a key individual in executing Greenwich Healths homevisiting service on behalf of participating practices. Without you, the servicewill not function efficiently.

You will be working independentlyout in the patients residence, but also in collaboration with individualsoffering clinical and logistical support. You will also have the inductionsupport of being shadowed by a senior clinician for your first few sessions toensure full comfortability in the role.

On your shift you will beexpected to work independently, using your own initiative. You will perform footchecks, phlebotomy, height and weight measurements, peak flow and a range ofother tasks for housebound patients.

This is a genuine opportunity tobe a part of something new and exciting in South-East London, with a realopportunity for personal growth and to support housebound patients in yourarea. The service will run days a week, which isthe frequency at which shifts will be available.

Securityand safeguarding measures will be in place, such as a GPS tracking alarm tocarry, as well as regular communication with a coordinator to share anyconcerns. A lone worker policy is also in place.

Foremployees over the age of 25, use of the Greenwich Health car to travel betweensites will be available. For those under 25, mileage will be covered by thecompany for using your own vehicle.

Candidateswill be required to:

-Have up-to-date Basic Life Support Certificationin Adult and Paediatric

-Have up to date Mandatory Statutory Training

-Be a team player, able to follow instruction andguidance from clinical seniors

-Demonstrate the Organisational values.

-Work well under pressure

-Work independently and make decisions

-Use excellent communication skills

-Travel to different sites throughout the day

Principalduties and responsibilities

HCA Home Visit/ Long Term Conditions Protocol

-Working with the admin co-ordinator, sending a PEM tothe patients practice, highlighting any areas that need referrals etc.

-Checking equipment/paperwork necessary for the homevisit, ensuring all is returned to base office and equipment used is replaced

-Complete the checklist/sign in & out sheet

-Carry out the required patient checks

-Ensure all findings are recorded onto the patientsrecord using EMIS.

-Ensure communication is made with the service phone before and after each home visit

-Logging start and end mileage in mileage log

-Return to the office and ensure any equipment used isreplaced.

-Observations and information to be gathered by HCA:

oExamination

oHeight

oWeight

oBMI

oBP

oPulse

oPulse rhythm

oOxygen saturation level

oFoot check (Diabetes)

oPeak flow (Asthma)

oLifestyle

oAlcohol

oSmoking

oExercise do they do any chair based exercise, go inthe garden etc,

oBloods, (if relevant to patients condition management)

oUrinalysis

Communicationand Relationship Skills

-Demonstrate excellent communication skills when collaboratingwith clinical and administrative team members as well as external partners,particularly our practices.

-Able toidentify and take into consideration barriers to understanding and employsappropriate methods to ensure effective communication particularly wherebarriers are clinical in nature.

-Provideemotional support to patients and carers

-Be awareof the procedures to follow if concerned regarding the protection of children.

-Ensurecompliance with policies, procedures and clinical guidelines for self andothers.

-Holdgood relationship building skills to develop strong relationships with keyindividuals within practices and the local healthcare system

Analyticaland Judgmental Skills

-Implementcare plans as prescribed.

-Beresponsible for monitoring health, safety and security of self and others andpromote best practice in the clinical environment

-Take partin activities to counter these to ensure the delivery of safe and effectivecare.

-Ensurethat high standards of care are given and maintained and act when standards arenot being met.

Planningand Organisational Skills

-Plan,organise and prioritise own daily workload.

-Recognise,prevent, and diffuse potential areas of conflict and where required take a keyrole in the management of the outcome.

-Toexercise good personal time management and punctuality.

-To workalongside the home visit coordinator to travel pre-organised routes betweenpatient residencies

PhysicalSkills

-Demonstratecompetence in the use of all clinical equipment used in the overall care ofpatients within the scope of service.

-Demonstratecompetence in diagnostic skills such as venepuncture/cannulation.

-Demonstrateclinical treatment skills such as Plaster of Paris and Dressings.

-Havecompetent computer / keyboard skills including ability to utilise softwareprogrammes required to provide the service.

Patient/ClientCare

-Establisheffective communication with patients and carers / relatives.

-Ensurethat appropriate action is taken to protect vulnerable patients and that theycan access/receive the appropriate care.

-Ensurecompliance with policies, procedures and clinical guidelines for self andothers.

-Promotepeoples equality, diversity, and rights.

-Identifyclinical issues and incidents within the service that reduce the quality ofcare bringing any issues to the attention of the management team.

-Takepart in activities to counter these to ensure the delivery of safe andeffective care.

-The postholder is responsible for always ensuring the safety of patients and promotinga safety culture through the effective management of risk.

Responsibilitiesfor Policy and Service Development

-Act asan ambassador and role model for Greenwich Health.

Responsibilitiesfor Finance

-Ensureall clinical equipment used are well maintained and cleansed as required.

Responsibilitiesfor HR

-Actalways in accordance with professional code of conduct and guiding documents,Health Care Standards.

-Adhereto Company Policy & Procedure.

-Attendall mandatory training relevant for the post.

Responsibilityfor Information Resources

-Maintainconfidential and comprehensive patient records.

-Participatein collection of patient satisfaction surveys for the service as required.

Researchand Development

-Supportthe clinical lead in ensuring the clinical environment is conducive toeffective learning.

PersonSpecification

FACTORS

DESCRIPTION

ESSENTIAL

DESIRABLE

Education and Qualifications

NVQ Health and social care

ü

Knowledge, Training and Experience

Previous Experience of delivering long term health condition checks

ü

Baseline Observation measurements

Venepuncture and Cannulation

ü

ü

Communication Skills

Good interpersonal and customer service skills

ü

Good written presentation skills

ü

Ability to communicate effectively with a wide range of stakeholders

ü

Personal Skills

Ability to work as part of a team and on own initiative

ü

Ability to work under pressure and to prioritise own workload

ü

Ability to maintain confidentiality

ü

Person Specification

Qualifications

Essential

NVQ Health and social care

Desirable

NVQ Health and social care

Experience

Essential

Previous Experience of delivering long term health condition checks Baseline Observation measurements Venepuncture and Cannulation

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