Customer Team Leader
3 weeks ago
Working pattern:
varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role will include work on our Post Office CountersFull, paid training provided You can now apply for this role using your mobile device (no CV needed)
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they’re not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream– a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service YuLife – an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
-
Customer Team Leader
4 weeks ago
Exeter, United Kingdom Coop Full time**Customer Team Leader** - Location: Shooting Marsh Stile, Haven Road, Exeter, EX2 8BP- Pay: £13.32 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also...
-
Customer Team Leader
4 weeks ago
Exeter, United Kingdom Coop Full time**Customer Team Leader** Location: Pinn House, Coaker Road, Pinhoe, EX1 3BG Pay: £11.00 per hour + great benefits Contract: 14 hours per week + regular overtime, permanent, part time Working pattern: 2 varied shifts over 7 days, mainly late evenings until 10:00 pm and weekends, to be discussed at interview. Full training given You must be aged 18 or...
-
Customer Team Leader
2 weeks ago
Exeter, United Kingdom Coop Full time**Customer Team Leader** - Location: 31-35 Old Tiverton Road, Exeter, EX4 6LG - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full...
-
Customer Team Leader
2 weeks ago
Exeter, United Kingdom Coop Full time**Customer Team Leader** - Location: 15 Pennsylvania Road, Exeter, EX4 6BP - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. - Full...
-
Customer Team Leader
4 weeks ago
Exeter, United Kingdom Coop Full time**Customer Team Leader** - Location: Unit 2, The Depot, Belgrave Road, Exeter, EX1 2LB - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings store opening 6am, afternoons, late evenings store closing 12am and weekends, to be discussed at...
-
Customer Team Leader
3 weeks ago
Exeter, United Kingdom Co-op Full timeClosing date: 18-06-2024 Customer Team Leader Location: 21 - 23 High Street, Budleigh Salterton, Exeter, EX9 6LD Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late...
-
Customer Team Leader
3 weeks ago
Exeter, United Kingdom Co-op Full timeClosing date: 18-06-2024 Customer Team Leader Location: 21 - 23 High Street, Budleigh Salterton, Exeter, EX9 6LD Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late...
-
Customer Team Leader
3 weeks ago
Exeter, United Kingdom Co-op Full timeClosing date: 18-06-2024 Customer Team Leader Location: 21 - 23 High Street, Budleigh Salterton, Exeter, EX9 6LD Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late...
-
Customer Care Team Leader
1 month ago
Exeter, United Kingdom JURASSIC FIBRE LIMITED Full time**Key focus**: The key focus of this role is to follow and promote a customer-centric culture by ensuring JFL’s customers have the best possible experience of our products and service and transform them into customers for life. The Customer Care Team Leader will ensure that JFL is always responsive to our customers, understand their needs and where...
-
Team Leader
3 weeks ago
Exeter, United Kingdom EG Group Full time**Role**: KFC Team Leader **Location**: Exeter Digby, EX27QZ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.60 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Team Leader / Supervisor who can lead, inspire and motivate a team to join our welcoming KFC Restaurant! Our...
-
Team Leader
3 weeks ago
Exeter, United Kingdom EG Group Full time**Role**: KFC Team Leader **Location**: Exeter Digby, EX2 7QZ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.60 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Team Leader / Supervisor who can lead, inspire and motivate a team to join our welcoming KFC Restaurant! Our...
-
Team Leader
2 weeks ago
Exeter, United Kingdom EDF Limited Full time**Team Leader** **Are you someone who cares about people and creating a supportive environment?** **Are you capable of creating a top employee experience?** **If so, we have an exciting opportunity here at EDF for Team Leaders to join us!** **The Opportunity** Joining our Retail team as a Team leader means thinking like a CEO of your own micro business,...
-
Team Leader
2 weeks ago
Exeter, United Kingdom Card Factory Full timeJob Introduction **Location: 249 high street exeter** **Contracted Hours Available: 9** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...
-
Team Leader
4 weeks ago
Exeter, United Kingdom Card Factory Full timeJob Introduction **Location: 55 High Street** **Contracted Hours Available: 20** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team...
-
Team Leader
3 weeks ago
Exeter, United Kingdom Card Factory Full timeJob Introduction **Location:Exeter RP** **Contracted Hours Available:16** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...
-
Team Leader
3 weeks ago
Exeter, United Kingdom Card Factory Full timeJob Introduction **Location: 55 high street exeter** **Contracted Hours Available: 14** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...
-
Customer Care Team Leader
2 weeks ago
Exeter, United Kingdom Cuckoo Full time**About Us**: **Cuckoo** have been on quite a journey under Fern Trading Group, with our aim being simple - to be the best and most trusted ISP, working to disrupt the UK broadband market by prioritising service and customer experience. We have got off to a great start, having been voted the UK’s best broadband provider for customer service twice! This...
-
Team Leader
2 weeks ago
Exeter, Devon, United Kingdom EG Group Full timeRole: KFC Team LeaderLocation: Exeter Digby, EX2 7QZHours: Part-Time / Full-Time Hours Available / PermanentHourly Rate: £11.60Bonus Scheme: Quarterly Bonus IncentiveCompany: EG GroupWe are looking for a dedicated Team Leader / Supervisor who can lead, inspire and motivate a team to join our welcoming KFC Restaurant Our restaurant Team Leaders are...
-
Team Leader
2 weeks ago
Exeter, Devon, United Kingdom EDF Limited Full timeTeam LeaderAre you someone who cares about people and creating a supportive environment?Are you capable of creating a top employee experience?If so, we have an exciting opportunity here at EDF for Team Leaders to join usThe OpportunityJoining our Retail team as a Team leader means thinking like a CEO of your own micro business, having full empowerment and...
-
Team Leader
2 weeks ago
Exeter, Devon, United Kingdom Rank Group Full timeJob Description Our Team Leaders are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it's...
