Customer Team Leader

7 months ago


Exeter, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 31-35 Old Tiverton Road, Exeter, EX4 6LG
- Pay: £12.10 per hour + great benefits
- Contract: 24 hours per week + regular overtime, permanent, part time
- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
- Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.- In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.**What you’ll do**

**- Friendly and thoughtful service **- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Engage with everyone to succeed together - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- Make sure the store is safe, legal and operational - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- Embrace change - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- Co-operate for a fairer world - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**
- We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:
- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


  • Customer Team Leader

    7 months ago


    Exeter, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Shooting Marsh Stile, Haven Road, Exeter, EX2 8BP- Pay: £13.32 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also...

  • Customer Team Leader

    7 months ago


    Exeter, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 15 Pennsylvania Road, Exeter, EX4 6BP - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. - Full...


  • Exeter, United Kingdom Coop Full time

    **Customer Team Leader** Location: Unit 2, The Depot, Belgrave Road, Exeter, EX1 2LB Pay: £12.10 per hour + great benefits Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings of 6am (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...


  • Exeter, United Kingdom JURASSIC FIBRE LIMITED Full time

    **Key focus**: The key focus of this role is to follow and promote a customer-centric culture by ensuring JFL’s customers have the best possible experience of our products and service and transform them into customers for life. The Customer Care Team Leader will ensure that JFL is always responsive to our customers, understand their needs and where...

  • Team Leader

    6 days ago


    Exeter, United Kingdom EURO GARAGES LIMITED Full time

    **Role**:KFC Team Leader **Location**:Exeter, EX2 7QZ **Hours**:Full Time Available **Salary**:£10.55 per hour **Bonus Scheme**:Quarterly Bonus Incentive! **What will my role look like as a Team Leader?** As a Team Leader you will be "wingman" or woman to the Restaurant General Manager. You’re an authentic brand ambassador who also happens to love...

  • Team Leader

    7 months ago


    Exeter, United Kingdom EDF Limited Full time

    **Team Leader** **Are you someone who cares about people and creating a supportive environment?** **Are you capable of creating a top employee experience?** **If so, we have an exciting opportunity here at EDF for Team Leaders to join us!** **The Opportunity** Joining our Retail team as a Team leader means thinking like a CEO of your own micro business,...

  • Team Leader

    7 months ago


    Exeter, United Kingdom Card Factory Full time

    Job Introduction **Location: 55 high street exeter** **Contracted Hours Available: 14** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...

  • Team Leader

    7 months ago


    Exeter, United Kingdom Card Factory Full time

    Job Introduction **Location:Exeter RP** **Contracted Hours Available:16** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...

  • Team Leader

    7 months ago


    Exeter, United Kingdom Card Factory Full time

    Job Introduction **Location: 249 high street exeter** **Contracted Hours Available: 9** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...

  • Team Leader

    1 week ago


    Exeter, United Kingdom The Southern Coop Full time

    We’re looking for a Team Leader who can make a real difference in their local community **Putting U in Southern Co-op** Southern Co-op is recruiting for a Team Leader to join our thriving retail store. Our stores are way more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a...

  • Team Leader

    1 week ago


    Exeter, United Kingdom The Rank Group Full time

    **Company Description** Mecca is a leading operator of bingo clubs in the UK and our venues offer great-value food, drink and live entertainment. We aim to provide exciting gaming experiences for our customers in a safe and fun environment. We are so sure you will love it here that we insist anyone thinking about joining us can visit Mecca as a customer and...

  • Team Leader

    5 days ago


    Exeter, United Kingdom The Rank Group Full time

    **Company Description** Mecca is a leading operator of bingo clubs in the UK and our venues offer great-value food, drink and live entertainment. We aim to provide exciting gaming experiences for our customers in a safe and fun environment. We are so sure you will love it here that we insist anyone thinking about joining us can visit Mecca as a customer and...

  • Team Leader

    1 week ago


    Exeter, United Kingdom Mecca Bingo Full time

    Company Description Mecca is a leading operator of bingo clubs in the UK and our venues offer great-value food, drink and live entertainment. We aim to provide exciting gaming experiences for our customers in a safe and fun environment. We are so sure you will love it here that we insist anyone thinking about joining us can visit Mecca as a customer and...

  • Team Leader

    7 months ago


    Exeter, United Kingdom Mecca Bingo Full time

    Company Description This is a fantastic opportunity to come and be a part of Mecca in one of our venues. As you will know Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink and live entertainment. Join us now for the chance to be part of an amazing team and be responsible for providing our customers...

  • Sales Team Leader

    3 days ago


    Exeter, United Kingdom Pendragon Full time

    **CarStore Exeter** **Sales Team Leader** **£50,000 OTE with company car, pension, critical illness, life assurance, single health care, 25 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring your own #carstorestyle to a new career as **Sales Team Leader **at CarStore...

  • Team Leader

    2 days ago


    Exeter, United Kingdom Atlas Hotels Group Ltd Full time

    **Live Your Best Life** **Hours**:32 hours across 4 days per week** **Salary**:£10.79 Per Hour** **Atlas Hotels** is hiring a **Team Leader** right now at the **Holiday Inn Express Exeter M5 J29**. Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels - if you join our friendly,...

  • Team Leader

    15 hours ago


    Exeter, United Kingdom Brook Street Full time

    **Title**: Team Leader **Location**: Exeter, Devon **Salary**: £26,000 Contract Type: Permanent (Full Time), shift rotation (40 hours a week) A fantastic, well paid & extremely rewarding opportunity with excellent training & development has become available in Exeter! **About the Role**: In your role will be working as a Team Leader in a friendly and...

  • Team Leader

    7 months ago


    Exeter, United Kingdom Greene King Pubs Full time

    Company Description As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together....

  • Team Leader

    7 months ago


    Exeter, United Kingdom Greene King Pubs Full time

    Company Description As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together....

  • Team Leader Supervisor

    16 hours ago


    Exeter, United Kingdom EURO GARAGES LIMITED Full time

    **Role**: KFC Team Leader **Location**: Exeter, EX2 7QZ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.00 **Bonus Scheme**: Quarterly Bonus Incentive! **INTERVIEW OPEN DAY TUESDAY 8TH NOVEMBER 10AM-4PM AT KFC MARSH BARTON, ALPHINGTON ROAD, EX2 8JE** We are looking for a dedicated Team Leader / Supervisor who can lead,...