Home Ownership Manager

2 weeks ago

Boston, United Kingdom Longhurst Group Full time

Do you have experience of managing leasehold tenancies?

Are you looking for a role whereby you can shape and influence the development of the Home ownership team who provide a high standard of service to our customers at Longhurst Group?

In this role you will lead 4 colleagues who administer and manage up to 5000 leasehold and Home Ownership properties to provide a customer focused service to enable them to successfully support our customers. As we grow our business you will be able to help influence the technology we use and how we automate and embed this to further develop our customer offering.

This is a key role and to be successful you will need to be able to coach and develop your team as well as offer guidance to them.

Each day is different, the variety in your work will include, supporting the team, collaborating with the Senior Services Manager on leasehold policy and performance (including legislation, regulation, and best practice).This opportunity will enable you to have scope to enhance your skill set as a Home Ownership Manager within housing.

As our Manager a current knowledge of leasehold legislation is imperative and necessary, and you will use this expertise to help develop and implement customer excellence standards and future Group strategies.

You will be required to continue improving the lives of our customers at Longhurst Group through effectively monitoring the recovery of rent and service charge arrears to maximise income recovery.

This role is offered on a permanent 36.25hr per week hybrid basis. To us, hybrid requires a minimum of one day per week in either our Peterborough, Rushden, or Boston office to support your colleagues or customers.

If you are looking for the next step in your housing management career, please apply now.

What you receive from us

  • A competitive 28-day annual leave entitlement plus bank holidays
  • Car Allowance = £2,600 per annum (non-contractual, annually reviewed)
  • Pension Scheme with contributions matched by us up to 8.5%
  • Life Cover of three times your annual salary (as part of pension scheme membership)
  • Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine
  • Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards
  • Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing
  • Free Eye Tests
  • Free flu vaccinations
  • Investment in your personal development through our extensive learning and development opportunities.
  • Professional subscription for membership fees relating to your role, paid for by us
  • Family friendly, carers leave plus other paid leave
  • Long Service Awards
  • Carers Networking Group and resources to support Unpaid Carers

     

This role currently attracts a non-contractual car allowance according to our Driving at Work Policy. This is currently set at £2,600 per annum, however eligibility for the allowance and the rate of the allowance is reviewed annually and any changes will be notified to you.
 

How to apply

Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early.

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

Vetting Requirements

The important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day.

Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

Equal Opportunities

As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.

We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.

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