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Account Director

3 months ago

Newcastle upon Tyne, United Kingdom Version 1 Full time
Job Description

Version 1 is a trusted technology consultancy that has been in the industry for over 25 years. With a Microsoft Gold Partner, AWS Premier Consulting Partner, and Oracle Platform Partner status, we deliver world-class IT solutions that drive customer success. As we continue to deliver significant growth and plan to grow even further, we are delighted to announce the creation of a new role within our UK Digital, Data and Cloud (UKDDC) commercial team - an Account Director for UK Central Government accounts, focusing on HMRC. This is an exciting opportunity for an account director with experience in Technology services and solutions to join one of the fastest-growing consultancies in the UK and Ireland to support and develop our strong footing in the UK Public Sector market. This is a really exciting role for a sales professional who wants to develop their career selling and delivering technology solutions.


The role will be part of a successful, growing team focused on UK Public Sector opportunities. The team is made up of a number of sales people, who generate new opportunities and/or lead on responses to large government procurement programmes. Come and join us as we prepare for the next phase of expansion and make a difference in the industry.

The Sales Account Director is a senior-level position responsible for:

  • Opportunity Management

Driving strategic business growth and profitability through effective account/sales strategies and relationship management. You will be responsible for managing your sales team and setting the direction to achieve your teams targets in line with Version 1’s growth plans.

  • Customer Management

Managing and growing Version 1’s relationship with a single account or portfolio of accounts. Building and maintaining strong client relationships at all levels, ensuring ongoing revenue runrate protection, identifying new business growth opportunities, and leading an account team of sales/delivery/technical professionals to meet or exceed sales targets.

  • Contract Management

You will be responsible for your portfolio of account’s financial performance metrics (Revenue, TCV and Profit) and Customer advocacy metric (NPS, CSAT). You will be pivotal in ensuring the account is managed in line with contract requirements to maximise return for Version 1 alongside the delivery and commercial team.

Job Objectives:

The objectives for the Sales Account Director includes:

  • Leading the contracted relationship: The Account Director will work in lock-step with the Portfolio Director to ensure the execution of contracts awarded to Version 1 – client engagement, commercials, contracting, delivery practice engagement, project mobilisation.
  • Customer Satisfaction: ensuring a minimum customer satisfaction score (CSAT) is maintained in line with company / account objectives.  The account director will sponsor Quarterly Business Reviews.
  • Developing and implementing sales strategies: The Account Director is accountable for the development and implementation of an account plan detailing growth strategies and activities that align with the Version 1 and customer goals and objectives.
  • Building and maintaining client relationships: The Account Director is responsible for building and maintaining strong relationships with clients, understanding their needs, ensuring their satisfaction with the services provided and resolving issues to maintain and strengthen customer trust
  • Leading the account sales team: The Account Director is responsible for the performance of the sales team they will lead, manage and coaching the sales team to ensure sales targets and KPI’s are achieved.
  • Maintaining existing revenue: The account director is responsible for ensuring existing forecast revenue run rate delivery (quarter on quarter / year on year) is as a minimum maintained.
  • Identify new business opportunities: The Account Director is responsible for identifying new business opportunities within accounts and expanding the portfolio of accounts within the allocated sector (and Version 1 services) through proactive sales efforts.
  • Meet sales targets: The Account Director is responsible for meeting or exceeding sales targets (including Revenue Delivered; TCV Closed; Net New Pipeline) and ensuring the profitability of the accounts managed in line with account P&L and company target KPI’s.
  • Lead sales opportunities: developed both directly through our Commercial team or through our strategic technology partnerships (Microsoft, AWS, Oracle, Red Hat, Snowflake etc)
  • Collaborate with Internal Stakeholders: The Account Director will collaborate with individuals in other departments such as Portfolio Directors, Delivery Principals, Advisory Services, as well as various people accross practice, delivery and commercial to ensure that the client's needs are being met.
  • Stay up-to-date with industry trends: The Account Director will stay up-to-date with the latest industry trends and technologies to ensure that the company's sales strategies are effective.
  • Provide regular reporting: The Account Director will provide regular reporting on sales activities, forecasts, and account performance to senior management.

Qualifications

Skills Required

What we require:

  • 10+ years’ experience working in a similar role, leading a sales team and setting successful sales strategies within the technology industry
  • 10+ years’ experience in working in a Technology Services and solutions environment with proven expertise in this area (public sector)
  • Experience of HMRC department, departmental strategy and stakeholders is preferable. Experience in Central Government is essential.
  • Proven experience meeting sales targets as a team and individually
  • Proven experience maintaining revenue in existing accounts, generating new business within existing accounts and acquiring new logos within a sector
  • Strong leadership and communication skills, influencing customers and driving success within a sales team
  • Strong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider business

What we admire:

  • Strong awareness of trends in the industry
  • Ability to leverage network to drive new business

… and you’ll be able to provide evidence and examples of where you have demonstrated these skills in the past. If so, we’d love to speak with you.



Additional Information

Share in our Success Excellent base salary plus commission with no ceiling & an opportunity to join our new V1 Equity success Scheme    

Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review  

Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice  

Ways of working with remote & hybrid working options but there is always as a good excuse to get together too   

Moments that matter & our enhanced maternity & paternity leave policies for life’s journey  

A large training budget for accreditations and educational assistance for courses relevant to your role. Ways 

Wellbeing activities: an innovative Well Tech Scheme, Yoga, sponsored marathon and local team sports  

Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised   

Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.  

PLUS, many more exciting benefits… drop us a note to find out more.   

This is a full-time permanent role with some occasional client site travel. Hybrid/ remote working options but must be commutable distance for client site/office meetings. 

We are an equal opportunities employer.  Please refer to our Diversity & Inclusion statement located at:  Diversity, Inclusion & Belonging | Version 1 Careers   

#LI-PS1

Please note: We have an internal recruitment team and does not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly