General Manager

3 months ago

Cambridge, United Kingdom Surya Hotels Full time

Are you an experienced Hospitality Manager with experience in overseeing the successful running of  busy restaurants and bars too?

Surya Hotels are recruiting for a Hotel General Manager to lead our Dragonfly Hotel, Peterborough.

To be successful as our Hotel General Manager you need:

  • Management Experience in a 3/4 * 30+ bedroom hotel 
  • Phenomenal experience leading successful Bar and Restaurant teams- delighting and enhancing guest experience
  • A thirst to drive and constantly raise standards across the Hotel
  • Great attention to detail
  • Insight in to local market, specifically aware of opportunities and ways to increase F&B footfall
  • Ability to lead and inspire a team, across a number of divisions, e.g. Restaurant, Kitchen, Housekeeping, Reception
  • Numerical dexterity to crunch the numbers, drive occupancy, ARR and achieve best stock control and ROI
  • Compassion to lead, motivate, inspire and develop your team- from your housekeeping stars to your back office team and FOH wonders
  • Proven experience being hands on whilst seeing the bigger picture to increase your business
  • Proven ability to work autonomously within an evolving framework
  • Managers are managed against the Hotel P&L, guest feedback, ARR, Occupancy levels, Audits and Team stability

The ideal Hotel General Manager:

· Must have experience within a similar role with site and P&L responsibility

· Strong Hospitality background, F&B focussed experience gained in hotels or high volume restaurants with personality, with proven levels of success

· Excellent management skills, including recruiting, performance managing and leading a team and an exceptional manager

· Commercially astute to monitor and analyse trends and identify opportunities and work with local community to drive and maintain market share

· Flexible in approach and a ‘Can do, will achieve’ attitude

We offer a great environment where you get to influence and shape the menus you're delivering, you guide and mentor your team and are a key part of the site's success.

In return we're offer:

· A highly competitive salary, with Tips (Tronc) and Management KPI related Bonus opportunity too

· 28 days holiday, (inclusive of public holidays), increasing with service

· AE pension

· Bike to work scheme

. Death in Service Benefit, and Virtual GP* 

· Varied working times and great opportunities to advance your career

· Discounts on Hotel Stays and Meals, throughout the Group

· Our Wagestream facility- putting you in charge of your finances, savings, financial webinars and retail discounts

· Employee Assistance Programme- to access support 24/7- free and confidential support for you and your family throughout difficult times

If the above General Manager role sounds like an ideal fit for you, please get in touch to apply or for an informal chat.

Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.


Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover.

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