Team Leader

5 months ago


Leeds, United Kingdom WTW Full time

As a Scheme Events Team Leader, you will be managing a team of Administrators and will be responsible for providing a professional, high quality service to our Clients and their members, managed through a rolling schedule of objectives and developing your team.

If you are ambitious, self-driven, a people person and have a can-do attitude you will fit well within our busy working environment. If you want to enhance your career within an exciting business, we would invite you to apply for this role today. We can offer you a fun and engaging environment working with some of the best people in our industry. We will reward your efforts with a competitive salary and a very comprehensive benefits package including a generous discretionary bonus.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

The Role

Plan, control and monitor BAU projects, large and small, and ensure reports are produced within agreed deadlines. Build and maintain technical, procedural and client knowledge through experience and be a point of reference on technical issues and project related queries. Work with the Administration Manager and team to improve operational efficiency and reduce costs . automation, development and continued use of standard procedures. Oversee and contribute to any change control process(es) and ensure accuracy of the process and delivery to time and cost. Including effort relating to testing and progression of the change to the live environment. Identify offshore opportunities, manage transition and quality control delivery. On an on-going basis be the principle contact with the client or relevant administration team, maintaining and developing all working relationships.  Coach, mentor and drive colleague training, development and team performance. Work with your team and the business to create a positive working environment.
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