Head of Learning, Development and Culture

1 month ago


Manchester, United Kingdom Diversity Travel Full time

We are a leading travel management company for the charity and academic communities and we’re proud and passionate about what we do.


We are looking for a Learning, Development & Culture Business Partner to lead, manage and motivate the Learning, Development and Quality teams to ensure the achievement of objectives and growth aspirations. As part of the People & Organisational Development (OD) Department, the Learning, Development and Culture Business Partner will be part of the senior team who implement and drive forward the People Strategy, with a particular focus on Induction and Talent Development, providing strategic and operational guidance on L&D and Quality, from day-to-day matters to transformative solutions and initiatives. Key tasks will include:-


  • Delivering high quality learning and development activities with a supportive and inclusive approach.
  • Developing a forward-looking Leadership & Management Development programme for colleagues across the business, that provides Continuing Professional Development (CPD) opportunities and structured Career Pathways, and which enables effective workforce succession planning.
  • Working closely with key stakeholders nationally and globally (currently UK, US, EU) to achieve excellence, and to instil appropriate good practice as well as consistency of process and procedure.
  • Conducting regular Training Needs Analyses (TNAs) across the business, reporting findings and recommending bespoke solutions.
  • Effectively leading, managing and motivating the Learning & Development, Quality and Academy teams, providing support, guidance and development.
  • Conducting team and individual meetings, one to ones, appraisals/check ins and career reviews.
  • Communicating and collaborating effectively with colleagues across the business and with external L&D partners, clients, agencies and suppliers.
  • Measuring and evaluating the business impact of all L&D interventions and producing informative and concise monthly and annual sub-department/team reports to Senior Leadership.
  • Working closely with the Talent Acquisition Business Partner and the People Business Partner, to ensure a cohesive, seamless People & OD service, under the guidance of the Head of People & OD.
  • Prospecting and delivering new and bespoke L&D solutions, cost effectively and to budget.



In return you will receive:


  • Salary circa £45,000 per annum plus annual bonus
  • Hybrid role offering a combination of office and home working (2 days per week at home)
  • 24.5 days annual leave (plus bank holidays), rising to 25.5 days after 1 year
  • Option to buy additional or sell annual leave
  • Excellent opportunities for progression in a fast-growing company
  • Private Healthcare
  • Pension
  • Life Assurance
  • Employee Assistance Programme (EAP)
  • Healthcare Cash Plan
  • Discounted staff travel
  • Season ticket loan
  • Cycle to Work Scheme
  • Degree or equivalent qualification in relevant field (HR, L&D, PgCE, DTTLs, etc)
  • Proven experience of successfully managing and motivating L&D teams in a fast-paced customer-centric environment
  • Experience of designing and implementing a broad portfolio of modern, effective and bespoke training courses and blended learning activities, focused on technical, professional and soft skills
  • Knowledge and awareness of current thinking around learning, development and pedagogical approaches
  • Demonstrable People Leadership & Management skills and ability
  • A confident relationship builder and communicator with ability to adapt style to suit audience
  • Strong work ethic, results driven and highly self-motivated
  • Exceptional organisation and time management skills with a close attention to detail


The role of Learning, Development & Culture Business Partner is based in our central Manchester office, with the option to work 2 days per week at home. Our working hours are 8.45am - 5.30pm, Monday – Friday. If you are interested in the role and meet the criteria outlined above, then please get in touch.


Welcome to Diversity Travel – We’re a leading travel management company for the charity and academic communities. We’re proud and passionate about what we do in helping our clients understand and save money on their travel and accommodation. We invite you to visit our company LinkedIn page to learn more about us and what we do.


We’re proud and passionate about what we do.

We embrace diversity and treat everyone with respect and trust.

We always look to improve our products, services and ourselves.

We keep the customer at the heart of everything we do.


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