We have other current jobs related to this field that you can find below

  • Call Center Representative

    2 months ago

    London, United Kingdom SHEARS ACADEMY Full time

    **Job Summary**: **Essential Duties**: - Answer incoming calls from customers and other callers in a professional manner - Handle all customer inquiries and complaints in a timely manner - Provide accurate and timely information to customers - Answer customer questions about our products and services - Track down missing records from the Records...

  • Call Center RepresentativeLondonUK

    3 months ago

    London, United Kingdom FallenAmbers Full time

    Job brief We are lookingfor a Call Center Representative that will be the liaison betweenour company and its current and potential customers. The successfulcandidate will be able to accept ownership for effectively solvingcustomer issues complaints and inquiries; keeping customersatisfaction at the core of every decision and behavior.Responsibilities ...

  • Call Center Agent

    3 months ago

    London, United Kingdom Carrot Fertility Full time

    **About Carrot**: Carrot Fertility is the leading global fertility care platform for women, who are often at the center of fertility care decisions and consequences. Plus, Carrot serves people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health...

  • Call Center Agent

    2 months ago

    London, United Kingdom Selteq Ltd Full time

    Selteq is a global IT and marketing consultancy firm with a presence in North America, Middle East, Asia, Europe and London. Started in 2018 with a mission to build the best digital experiences for our clients. Join us on our journey to becoming the leading marketing agency at the forefront of digital innovation. We are looking for an experienced marketing...

  • Call Center Representative

    3 months ago

    London, United Kingdom RPS Enterprises Ltd Full time

    **About us** RPS Enterprises Ltd is a small but growing business. We are professional, agile and innovative. We are currently in a growth phase so it’s an exciting time to be joining us. Our work environment includes: - Modern office setting - Growth opportunities - Regular social events - Lively atmosphere You will be making outbound calls to members...

  • Call Center Supervisor at Presidents Summit

    2 months ago

    London, United Kingdom Presidents Summit Limited Full time

    Call Center Supervisor at Presidents Summit Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about sales? If so, you might be our next Call Center...

  • Call Centre Sales Agent

    3 months ago

    London, United Kingdom 8 & SAFE LIMITED Full time

    Seeking Call Center Representative with Excellent English Communication Skills for our Medical Travel Company We are currently seeking a highly skilled and customer-focused Call Center Representative to join our team at our company. In this role, you will be responsible for providing exceptional service and support to our valued customers who are seeking...

  • Call Center Operator at CFO Insights

    2 months ago

    London, United Kingdom CFO Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about sales? If so, you might be our next Call Center Operator.About usCFO Insights is Northern Europe's largest CFO...

  • IT Support Center Specialist

    2 weeks ago

    London, Greater London, United Kingdom Motability Operations Full time

    Position OverviewAs an IT Support Center Specialist, you will provide essential first-line phone assistance and second-line hardware support within the Motability Operations IT Service Center. This role is primarily focused on delivering exceptional customer service through phone interactions, alongside diagnosing hardware issues for desktops, laptops, and...

  • Call Center Representative

    2 months ago

    London, United Kingdom EasyHiring for Teleperformance Full time

    We are looking for a team of experienced Part Time Inbound Customer Service Specialists to join our family for one of our government campaigns. Our vacancies are office based and you will work from our Gateshead office. If you enjoy supporting customers and have a desire to serve a real purpose as the country faces difficulty in the cost of living crisis,...

  • Slovak Speaking Outbound Customer Service

    3 months ago

    London, United Kingdom United Call Centers Kft Full time

    **United Call Centers** is a global leader in providing multilingual call center services using an at-home workforce. At United Call Centers we provide Omnichannel Front Office BPO services globally 25+ languages and we are currently looking for talented **Consumer Engagement Service Representatives** for our International Team. Our new teammates will...

  • Call Centre Representative

    3 months ago

    London, United Kingdom BSR Health Full time

    **Call Centre Representative**: - **Central London - on site**_ **up to £28,000** We are looking for a smart, presentable, charismatic individual with excellent written and verbal interpersonal skills to join a growing team within a private clinic in Central London This non-patient facing role will be based on site and dealing with patient bookings and...

  • Insurance Call Center Rep

    3 months ago

    London, United Kingdom Clements Worldwide Full time

    We are seeking a **Insurance Call Center Rep **internally referred to as our **Customer Service Advisor** to join our team and support our Personal Insurance (PI) Department in the tactical management of handling all United Kingdom (UK) customer enquiries in Motor Insurance and supporting our Customer Service and Underwriting Managers. This position is...

  • Insurance Call Center Rep

    3 months ago

    London, United Kingdom Clements Worldwide Full time

    We are seeking an **Insurance Call Center Rep**: - (internally referred to as our Customer Service Advisor)_ ***to join our team and support our Personal Insurance (PI) Department in the tactical management of handling all United Kingdom (UK) customer enquiries in Motor Insurance and supporting our Customer Service and Underwriting Managers in the London...

  • Patient Coordinator

    3 months ago

    London, United Kingdom NAPA Center Full time

    **Position Overview**: The Patient Coordinator is expected to be a compassionate, caring, professional and discrete with a high level of organization skills. Attention to detail is a must. The Patient Coordinator reports to the General Manager and is an integral part of the Front Office Team. **Requirements**: - Energetic, friendly, and empathetic -...

  • Cardiovascular Intervention Specialist

    2 weeks ago

    London, Greater London, United Kingdom Catholic Medical Center Full time

    Position Overview - Cardiovascular Intervention SpecialistRole SummaryThe New England Heart and Vascular Institute at Catholic Medical Center is in search of a qualified professional to deliver specialized Interventional Cardiology services. This role involves joining a well-established team of cardiologists who provide a wide range of cardiac services in a...

  • Call Center Supervisor

    3 months ago

    London, United Kingdom OpenTable Full time

    **_NOTE: This role is an overnight shift with the required hours of 3am-12pm BST Tuesday-Saturday._** With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars,...

  • Call Center Agent

    2 months ago

    London, United Kingdom Sumsub Full time

    **Sumsub** is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business. Sumsub has over 2,000 clients across...

  • Inbound Customer Support Representative

    2 weeks ago

    London, Greater London, United Kingdom The Hyde Group Full time £25,000

    Inbound Customer Support Representative (Temporary to Permanent) Working Hours: 35 hours per week, Monday to Friday, 9:00 AM to 5:00 PM Contract: Initial temporary position with the potential for permanent employment The Hyde Group is seeking to hire an inbound Customer Support Representative. Our mission is straightforward: by offering our clients a secure...

  • Call Centre Agent

    2 months ago

    London, United Kingdom Volts Consulting Full time

    As a Call center agent for Volts Consulting you will need to Cold Call business and pitch to them about our service and also provide customer support You will be trained on how to talk to people and booking them a meeting with us. You will be Booking and setting up the meetings with the presenters - At the end of a successful call you will set up a meeting...

Call Center Representative

2 months ago

London, United Kingdom Bright Bridge Group Full time

Are you passionate about customer service and enjoy helping people resolve issues? Join our team as a Call Center Representative In this role, you will be the first point of contact for our customers, handling inbound calls and providing exceptional service. You'll assist customers with inquiries, resolve complaints, and ensure their needs are met promptly and professionally.

 

Responsibilities

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call centre team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
  • Making sales or recommendations for products or services that may better suit client needs.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.

 

Requirements

  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Understanding of company products, services, and policies.
  • Ability to ask prying questions and diffuse tense situations.
  • Strong time management and decision making skills.
  • Adaptability and accountability.