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Account Manager John Lewis, Bluewater
3 months ago
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at John Lewis, Bluewater might be of interest to you. Managing a Beauty consultant, you will implement effective weekly business plans and you’ll work towards maximising the retail performance targets. You will have the opportunity to work with our incredible existing clients whilst working towards recruiting new customers to the brand. You have the chance to utilise our beauty pod to enhance the customer experience but also host on/off counter events. Develop and maintain good working relationships with all store based colleagues
Main responsibilities
To achieve sales by using La Prairie’s selling and Training guidelines.
Approach customers with an enthusiastic and easy-going opening
Set daily goals and review throughout the day
Traffic stop with ‘new’ launches or marketing focused promotions etc
Listen and identify customer needs
Invite every customer to sit down and have a skincare consultation
Introduce a ‘Diamond servicer’ to all customers
Proactively organise external events to generate business
Ensure customer records are kept up to dates on EPOS system
Business Awareness and Administration
To be fully aware of individual and account performance against target and within department.
Complete a weekly business plan to be reviewed with RSM to compliment the marketing calendar
Arrange tailored events and on counter activity to ensure business plan is delivered
Awareness of competitor activity
Complete all paperwork and administration required accurately and on time
Ensure stock levels are being maintained and are sufficient for all retail expectations
Visual Merchandising
To ensure the La Prairie image is maximised in store.
Ensure the counter is spotlessly clean and well maintained
Make certain the counter is fully stocked and that all products are stored by category and shade sequence
All displays are in accordance with Company Visual Merchandising guidelines and planograms
In return, La Prairie offers.
A competitive salary and discretionary commission scheme
33 holiday days (including bank holidays)
Generous product allocation & discount
Long Service Awards starting with 3 years service
A free product to try every time there is a new launch
Contributory pension scheme – 5% employer contribution
Employee referral bonuses
A range of opportunities to develop and grow personally and professionally
Access to Retail Trust including virtual GP Services and HAPI app for discounts
Annual performance reviews so you know your La Prairie career is going in the right direction
Reports to:
South Regional Sales Manager
We look forward to receiving your application.
