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Assistant Night Manager
3 months ago
The Opportunity
YOU may be the first and last person that our guests will see, first impressions are everything. Our hospitality managers are confident, friendly, and professional. YOU will need to be able to communicate effectively and assist the night manager in leading an exceptional night team.
YOU will be responsible for greeting our guests and will be their go-to person if they have any questions or issues. YOU will be responsible for the night operation to run smoothly and be carried out to a high standard.
Hospitality is in our blood, it’s what we excel at, and we are passionate about delivering fabulous guest experiences.
Benefits
- Our enviable employee discounts on bedroom rates across the lgh hotel portfolio.
- Access to the ihg employee room benefit programme across their global portfolio. (t&cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Previous experience working within a night operation within a busy hotel environment
- Highly motivated and proactive; acting with professionalism and positivity in all interactions
- Excellent oral and written communication skills
- Experienced user of Opera, Delphi, and Microsoft Office (Preferred)
- A positive and engaging demeanor with the ability to drive and motivate teams
- Excellent leadership and management skills
- Commitment to delivering a high level of customer service
Hotel
The Crowne Plaza Birmingham NEC is an impressive 242-room hotel located in an enviable position near the Genting Arena, NEC, and Birmingham International Airport. Nestled within picturesque grounds that overlook Pentigo Lake, the hotel can be conveniently reached within a 5-minute drive from the airport and railway station, and is situated just 10 miles from Birmingham City Centre.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
