Service Coordinator

Found in: Talent UK C2 - 2 weeks ago


Salfords, United Kingdom OSI Systems, Inc Full time

Job Description

Overview

Company Overview:

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. 

Job Overview:

You will be located at Redhill office in Surrey and will report to the Service Coordination Team Lead.

The role will have two main functions

Maintain all EMEA Service inventory postings on a daily basis in our ERP to ensure % stock accuracy and postings are done within the month they are used, including reconciliation Manage all warranty service item records within the ERP, alongside the service team.
Responsibilities

Track all service orders that include spare parts on a daily basis for EMEA, ensuring they have the correct information: items, location codes and serial numbers (where relevant) on the order Ensure all inventory transactions are added to their respective SVO by the field service team, chase down any discrepancies to a close Work with Service Supply Chain (EMEA) for consumption data and open backlog Provide a weekly report on transaction MTD in line with FY budget/forecasting Generate reports for transactional data (consumptions on daily/weekly basis) & what is to be posted (Backlog) for inventory cost forecasting Manage all transactions through the system to correctly capture all inventory for all EMEA Service locations Support the service supply chain team with inventory transactions in the ERP Ensure all EMEA locations that require a physical stock count are completed and posted in the system correctly Planning annual stock counts with Service Coordination team to meet OSI Audit requirements Work with Global service supply chain team as regional lead for stock count compliance and accuracy Maintain an accurate record of service items in the ERP that are subject to active warranty and update information accordingly in the database Manage all supporting documentation in the system (and maintain confidentiality).
Qualifications

Technical skills/knowledge

Excellent administration skills Excel, Word, data entry Attention to detail. Problem-solving.

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