CRM Manager

3 weeks ago

Maidenhead, United Kingdom The Rank Group Full time

Company Description

Rank Interactive, the digital arm of the Rank Group plc, stands as a leading global digital gaming company fuelled by top-tier talent and technology. Recognised through iconic brands, our products and our people, we bring entertainment to millions of people worldwide on various devices daily.

Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software.

With offices in the UK, Gibraltar, Mauritius & South Africa and being part of a group with approximately 8,000 employees globally; we unite people and entertainment across diverse digital channels.

Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives.

Look at our careers site to find out more:

Job Description

We are looking for a passionate and talented CRM Manager for our Grosvenor Venues

You will be based out of our head office in Maidenhead (of course, hybrid working) and report to our Senior CRM Manager.

As our CRM Manager for Grosvenor venues, you will focus on driving revenue growth for Grosvenor through effective retention, upsell, and cross-sell campaigns. Doing this by delivering exceptional and measurable customer communications that encourage action and conversion.

In a dynamic multichannel environment, you'll employ a well-calculated test and learn strategy across various customer marketing mediums such as direct marketing, content personalization, and outbound communication. The goal is to optimize these strategies to ensure efficiency in delivering results.

Working closely with cross-functional teams (CRM, Brand & Product) to develop and execute cross-channel customer contact strategies that not only to enhance customer experiences but also drive multi-channel revenue and increase share of wallet. Being committed to a customer-centric approach ensures that our customers remain at the core of our efforts.

You will analyse the performance of our customer marketing activities, conducting thorough post-campaign analyses to evaluate key financial and customer behaviour indicators. These insights are then shared with key stakeholders to refine our strategies continually.

Finally, you'll play a pivotal role in maintaining the quality and consistency of our CRM programs across the brand portfolio, overseeing contact volumes and frequencies to ensure effective communication with our customers.

Qualifications

Demonstratable experience in interpreting data (Strong Excel skills required) and turning the data into insightful campaign executions Demonstrates a sense of passion and pride in own work Ability to identify and prioritise Stakeholders with effective communications skills to collaborate and influence, build strong relationships, and tailor communication to meet the stakeholder's needs Demonstrates determination and purpose to deliver and achieve the best results for the organisation Able to work to challenging targets within tight timeframes, prioritise and set clear measurable and achievable goals Experience with Adobe Campaign or other large-scale ESPs delivering complex automation flows Basic technical HTML or SQL knowledge

Additional Information

#LI-MS1 #LI-Hybrid

You’re probably wondering outside of a fun, exciting and varied role – what else do you get? You’ll get a fantastic salary combined with some leading benefits. Wellbeing@Rank is important to us too... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. 

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview. 

  • CRM Manager

    4 weeks ago

    Maidenhead, Berkshire, United Kingdom Grosvenor Casinos Limited Full time

    Job Description We are looking for a passionate and talented CRM Manager for our Grosvenor Venues! You will be based out of our head office in Maidenhead (of course, hybrid working!) and report to our Senior CRM Manager. As our CRM Manager for Grosvenor venues, you will focus on driving revenue growth for Grosvenor through effective retention, upsell, and...

  • Account Managers/Senior Account Manager

    4 weeks ago

    Maidenhead, Berkshire, United Kingdom InterQuest Group Full time

    Role - Senior Account Manager Location - Maidenhead - Hybrid role and in office 3 days a week. My client is seeking an Account Manager for their successful and growing business based in Maidenhead. Skills and experience in both Account Management and New Business are required for this exciting opportunity. Significant proven Senior Account...

  • Marketing Manager

    3 weeks ago

    Maidenhead, United Kingdom SUEZ Full time

    Are you an experienced Marketing Manager with specialisation in automation? We are currently looking for an enthusiastic driven capable Marketing Manager to join our busy department. You can help create a greener UK. A greener, more environmentally-friendly UK is possible – and we’re making it happen. What will I be Doing? Ownership...

  • Inside Sales Representative

    4 weeks ago

    Maidenhead, United Kingdom Avetta, LLC Full time

    **What Avetta Does**: Avetta is a global leader in supply chain risk management and compliance solutions. Our Cloud platform provides clients assurance that their contractors and suppliers operate in accordance with both sustainable business practices and regulatory mandates. Every day, in more than 20 countries, and for some of the largest companies in the...

  • Fundraising Manager

    9 hours ago

    Maidenhead, United Kingdom NFP People Full time

    Fundraising Manager (Corporate & Sports Challenges)We have a fantastic opportunity for a Fundraising Manager to become a vital part of a small, friendly and ambitious fundraising team.Position: Fundraising ManagerLocation: Hybrid working – primarily homebased with occasional travel to MaidenheadSalary: £34,978 per annumContract: Full time, permanentAbout...

  • Fundraising Manager

    4 hours ago

    Maidenhead, United Kingdom NFP People Full time

    Fundraising Manager (Corporate & Sports Challenges)We have a fantastic opportunity for a Fundraising Manager to become a vital part of a small, friendly and ambitious fundraising team.Position: Fundraising ManagerLocation: Hybrid working – primarily homebased with occasional travel to MaidenheadSalary: £34,978 per annumContract: Full time, permanentAbout...

  • Recruitment Administrator

    4 weeks ago

    Maidenhead, United Kingdom Ardmore Language Schools Full time

    **MAIN TASKS** - **support the Recruitment Manager in recruiting around 300 seasonal staff for summer 2023** - **liaising with advertisers and posting vacancies on job sites and social media** - **arrange and coordinate interviews** - **assist with general office administration including answering the telephone** - **maintain and update CRM records for...

  • Service Controller

    4 weeks ago

    Maidenhead, United Kingdom Doyle Machinery Full time

    Doyle Machinery Limited are looking for a service controller with Plant or Agricultural knowledge to manage, control and audit all customer activities within the Service department. The Service Controller will also allocate daily job tasks for the field-based service engineers. The individual will need to work closely with the Service Manager and Service...

  • Account Manager（Mandarin Speaking）

    3 weeks ago

    Maidenhead, United Kingdom Dahua UK & Ireland Full time

    Job Title: Account ManagerIndustry: Security and SurveillanceJob Type: Full timeLocation: on the roadCompany OverviewDahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations,...

  • Account Manager（Mandarin Speaking）

    1 week ago

    Maidenhead, United Kingdom Dahua UK & Ireland Full time

    Job Title: Account ManagerDo you have the following skills, experience and drive to succeed in this role Find out below.Industry: Security and SurveillanceJob Type: Full timeLocation: on the roadCompany OverviewDahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology...

  • Account Manager(Mandarin Speaking)

    1 week ago

    Maidenhead, United Kingdom Dahua UK & Ireland Full time

    Job DescriptionJob Title: Account ManagerIndustry: Security and SurveillanceJob Type: Full timeLocation: on the roadCompany OverviewDahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city...

  • Account Manager（Mandarin Speaking）

    3 weeks ago

    Maidenhead, United Kingdom Dahua UK & Ireland Full time

    Job Title: Account ManagerIndustry: Security and SurveillanceJob Type: Full timeLocation: on the roadCompany OverviewDahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations,...

  • Account Manager（Mandarin Speaking）

    4 weeks ago

    Maidenhead, United Kingdom Dahua UK & Ireland Full time

    Job Title: Account ManagerIndustry: Security and SurveillanceJob Type: Full timeLocation: on the roadCompany OverviewDahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations,...

  • Account Manager（Mandarin Speaking）

    4 weeks ago

    Maidenhead, United Kingdom Dahua UK & Ireland Full time

    Job Title: Account ManagerIndustry: Security and SurveillanceJob Type: Full timeLocation: on the roadCompany OverviewDahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations,...

  • Account Manager（Mandarin Speaking）

    3 weeks ago

    Maidenhead, United Kingdom Dahua UK & Ireland Full time

    Job Title : Account Manager Industry : Security and Surveillance Job Type : Full time Location : on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city...

  • Sales Co-ordinator

    5 days ago

    Maidenhead, United Kingdom Adecco Full time

    We are recruiting for a great local company in Maidenhead for a Hybrid Sales Coordinator position. Paying £24-26k plus benefits - 3 days in the office, 2 days from home Sales Co-ordinator duties and responsibilities Our Sales Co-ordination team manage the flow and delivery of multiple activities across projects. Their work provides a valuable link...

  • Events & Fundraising Officer

    4 weeks ago

    Maidenhead, United Kingdom National Rheumatoid Arthritis Society Full time

    **The Events & Fundraising Officer is a vital part of the NRAS fundraising team.** **The post holder will be responsible for developing, growing and managing income generated through Run for Charity, Treks, Adrenaline challenges and places that NRAS has bought in various events.** **Stewarding all participants in challenge/marathon events through the...

  • Sales Co-ordinator

    5 days ago

    Maidenhead, United Kingdom Adecco Full time

    We are recruiting for a great local company in Maidenhead for a Hybrid Sales Coordinator position. Paying £24-26k plus benefits - 3 days in the office, 2 days from home Sales Co-ordinator duties and responsibilities Our Sales Co-ordination team manage the flow and delivery of multiple activities across projects. Their work provides a valuable link...

  • Administrator

    4 weeks ago

    Maidenhead, United Kingdom Page Personnel Secretarial & Business Support Full time

    Great opportunity to work within the Sales and Admissions team to provide administrative support and to progress within the company **Client Details** My Client are a language school who offer a wide range of high quality courses across the UK and North America to students. **Description** The Successful Administrator will be responsible for the...

  • Patient Support Lead

    4 weeks ago

    Maidenhead, United Kingdom TFP Fertility Full time

    We, TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility health. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in currently 6 countries. We have embarked on the mission to use technology to provide parents with a memorable best-in-class...