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Household Support Fund Officer

4 months ago

West Bromwich, United Kingdom GreenSquare Group Full time

Job description:

Household Support Fund Officer (14657)

Balsall Heath, Birmingham

Salary - £24,531 pro rata.

Contract type - Fixed Term (until 3 October 2024

Working hours - Full Time (31 Hours per week)

Closing Date - 29 May 2024

Interview Date - 31May 2024

About the role

We are currently recruiting for a fixed term Household Support Fund Officer to join our team in Balsall Heath. This is a fixed term contract until October 2024.

this role is to support our delivery work over the next round of Household Support funding from the beginning of June.

The Household Support Fund Officer will:

Support the co-ordination and completion of Household Support Fund applications, both over the phone and at face-to-face sessions held in the community. Work with our community partners to identify opportunities for outreach, setting up and attending community advice and support sessions. Support HSF Neighbourhood Hubs to process expressions of interests and grant applications. Work with Trusted Partners to deliver the Household Support Fund grant service. Undertake Grant Fund communications and marketing including helpline management. Link grant applicants with wider support through signposting and Family Connect Forms - liaising directly with the locality based Early Help teams.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you

You will need to be able to easily and flexibly travel between our four community hubs and our numerous trusted partners across the locality. This will include having access to own transport.

This role will include willing to do occasional weekend and evening work in the community.

For this role, you will require excellent Customer Service experience.

Specialist qualifications in personal finance, safeguarding and/or GDPR is not essential but desirable for this role.

You will have a good general or technical education beyond GCSE e.g. 2 or more A Levels/ NVQ3 orvocabulary, verbal reasoning, and numerical skills to the equivalent ability level.

Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord.

About us

GreenSquareAccord is one of the biggest social housing and care providers in England.

We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

Our purpose

We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.

Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.

Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.

Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.


The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).

GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site.

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Close Date for applications:29/05/2024Job description attachment: