Supervisor Accommodation
5 months ago
Allocate work duties to Team Members
Perform routine inspections and spot checks of rooms / lodges
Undertake cleaning duties as required in Lodges, Suites and Public areas
Report and follow up on any maintenance defects or other issues
Inspect, routinely, service areas, store rooms and corridors
Schedule and supervise deep cleaning and any other projects
Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
Efficiently manage stock control and the maintenance of equipment
Provide excellent Guest service, including VIP and other special requirements
Ensure the adherence to Resort brand standards at all times
Qualifications What are we looking for? Positive attitude &good communication skillCommitted to deliveringconsistentlyhigh levels of quality standards of work and customer service
Excellent grooming standards
A successful track record of working with and managing a team would be preferred
Strong organizational and analytic skills and attention to detail
Experience of managing people, ideally, using a coaching style to ensure consistently high standards on a weekly basisStrong communication skills – A passion for delivering exceptional levels of guest service
Proficiency with computers and computer programs, including Microsoft Office
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Experience in a similar position-
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