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Operational Risk Officer

7 months ago


Belfast, United Kingdom 11037 Citibank, N.A. United Kingdom Full time

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Operational Risk Management to Citi’s Team.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Operational Risk Management (ORM) is seeking to hire an Operational Risk Officer to support its growing footprint. You will work within ORM’s Processing Risk and Operational Coverage Team, partnering with the Services business. You will provide hands-on support to Business Units, ensuring that key operational risks are identified, managed, and monitored effectively. You will have the opportunity to recommend and facilitate continuous improvement within processes and controls, promoting operational risk awareness and contributing to a positive organizational culture. As a subject matter, you will provide qualified advice & support to Business Partners on a broad range of risk matters, investigate Operational Risk Events, test the effectiveness of controls, and promote good compliance with key policies & procedures. You must be able to evidence advanced communication and influencing behaviors.

What you’ll do

Oversee the suite of Services Key Risk Indicators (KRIs) used to measure business performance against risk appetite tolerances

Ensures Operation Risk Policy implementation and exception approvals.

Services activity Governance and oversight may include (not limited to): Securities Services, Securities Services Operations and TTS with specific focus on Controls Testing across all products and services offered.

Inform the Operational Risk Council on Sub-Segment Level OR related matters Attends in Business Risk Committees and forums as a strong, independent challenger

Export best practices and common risk, controls, and corrective actions through Framework Papers

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Drive compliance with applicable laws, rules and regulations, adhering to Policy.

Apply sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we’ll need from you

Relevant experience of Risk and Control oversight - prior Securities services experience strongly desired; Operational Risk, Audit or 1st line Operations experience beneficial.

Understanding of Operational Risk Management framework tools including Control Assessments, Scenario Analysis, Event Reviews etc.

Know how the business works in context of the Services – be aware of current and future strategies, tactics, trends, policies, and practices.

Robust understanding of the construction of an effective control environment.

Superior communication (verbal and written), facilitation and consensus-building skills. Ability to effectively communicate with senior Securities Services/TTS leadership.

Demonstrated relationship-building skills, with a superior ability to make things happen using positive influence.

Strong problem-solving skills; comfortable tackling complex problems and breaking these down into manageable pieces.

Process design and analysis skills.

Bachelors University degree in related field.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

A discretional annual performance related bonus 

Private medical insurance packages to suit your personal circumstances

Employee Assistance Program

Pension Plan 

Paid Parental Leave 

Special discounts for employees, family, and friends 

Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.  

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .