Operational Risk Manager

5 days ago


Belfast, United Kingdom Citigroup Inc. Full time

About the Role

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The Operational Risk Senior Officer is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically, a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level.

Accountable for significant direct business results or authoritative advice regarding the operations of the business. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Key Responsibilities

  • Establish and oversee the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
  • Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
  • Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.
  • Serve as a subject matter expert for all performance issues that surface.
  • Analyze a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory).
  • Monitor goals are met through performance, risk and relationship oversight of our extended supply chain and ensure compliance.
  • Collaborate to resolve any issues which fall within the terms of the contract. Escalate those that require commercial or legal support.
  • Develop and maintain relationships across the business users and Lines of Defence to better understand and deliver customer requirements by responding to changes in the internal and external business environment.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
  • Drive compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing, and reporting control issues with transparency.

About You

  • Ability to review current structure and alignment of Operational Risk policy documents and lead enhancement initiatives as appropriate.
  • Proven track record of success governing operational risk ahead of policy approval committees.
  • Detail-oriented with analytical skills, as the role requires a large amount of data manipulation and presentation.
  • Expert in Microsoft Office Tools.
  • Bachelor's/University degree, Master's degree preferred.

What We Offer

  • Competitive salary: $80,000 - $110,000 per annum.
  • Award-winning pension plan.
  • Holiday allowance.
  • Hybrid work model.
  • Paternity/maternity scheme.
  • Supportive workplace for professionals returning to the office from childcare leave.

Citigroup Inc. is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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