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Multiple Positions available

2 months ago

Bognor Regis, United Kingdom Sussex Inns Full time

Job Overview:

We are seeking friendly and customer-oriented Front of House members at both management and bar staff level. As a Front of House member, you will be responsible for providing
excellent customer service and ensuring a positive experience for our
customers. This position requires strong communication skills, great customer
service, and the ability to work in a fast-paced environment as part of a team.

Responsibilities:

- Greet customers and offer a hospitable experience for the entirety of their
stay.

- Process customer transactions accurately and efficiently using our point-of-sale system.

- Handle customer complaints or concerns in a professional and courteous
manner.

- Collaborate with other team members to ensure smooth service.

Experience:

- Previous experience in a customer service role is preferred

- Knowledge of hospitality industry is a plus

- Familiarity with bar tending is beneficial

Skills:

- Excellent communication and interpersonal skills

- Strong attention to detail

- Ability to multitask and work efficiently in a fast-paced environment

- Friendly and approachable demeanour with a customer-centric mindset

- Problem-solving skills to address customer issues effectively

If applying for a management role...

- At least one years experience in a supervisory/management role

- Knowledge of the hospitality industry

- Opening, closing and day to day running of a venue

- Cash up, accounts management

- Personal license preferred but not essential

If you are looking for an opportunity to work in a friendly
independent company, with potential to progress and have a passion for
providing exceptional customer service, we would love to hear from you. Sussex Inns 

Job Types: Full-time, Part-time, zero-hour contract

Benefits - Employee discount

Expected hours: 16 – 40 per week

Additional pay:


  • Tips

Schedule:




  • Monday
    to Sunday
  • Weekend
    availability is a must