Nurse Team Manager

Job overview

We are recruiting for a Nurse Team Manager who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This is an exciting time to join the acute division of unplanned care, where we are incorporating multi-speciality medical and same day emergency care, all into one footprint under the umbrella of acute medical services.

We are seeking an experienced acute or emergency Nurse Team Managers who would like a to develop their management and skills in a busy Same Day Emergency Care unit.

You will be able to adapt to continually changing situations whilst promoting the highest quality patient care, working closely and collaboratively with the Acute Assessment Unit and the emergency department whilst under taking the in reach role to maintain timely and safe patient flow.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond

Main duties of the job

The post holder will be accountable for the line management of nursing staff, enabling the department to provide the highest standards of care, minimising any risks to service users.

Promote high standards of professional practice and the delivery of quality care within the corporate policies, protocols, and guidelines.

Be accountable for the delivery and monitoring of robust infection control measures at department level, through relentless vigilance by ensuring delivery of all aspects of the Infection Control Strategy as outlined in Section 3 of the strategy.

Be accountable for the budget management and undertake in Reach role and covering GP hotline.

Provide effective leadership for all nurses, clinical support workers, clerks and ward housekeepers employed by the service.

Be a member of the directorate’s management team providing expert advice and direction on nursing and clinical governance issues.

Be a role model for nurses, representing the department and Trust as required and identified by the PSM, DHON,HON, Clinical Director and General Manager.

The post holder will be required to work 365 days a year. You will work both clinically and supervisory, demonstrating sound clinical knowledge across multiple specialities.

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person specificationQualificationsEssential criteria

• Registered nurse on part 1 of the NMC register
• Relevant clinical post registration education to include a recognized Mentorship qualification
• Evidence of on-going professional development through professional profile

Desirable criteria

• Relevant degree or working towards Degree
• Managerial and leadership qualification /relevant experience

Previous ExperienceEssential criteria

• Registered Nurse with proven recent experience at Band 6 in the acute specialty setting
• Uses evidence based practice to support care delivery
• Evidence of an understanding in expenditure and budget management

Desirable criteria

• Involvement in audit/research and willingness to present findings at meetings and conferences.
• Cross specialty experience at band 6

SkillsEssential criteria

• Ability to communicate effectively at a complex level-excellent analytical, written and verbal communication skills.
• Excellent clinical knowledge and skills, ability to detect deterioration and manage accordingly
• Ability to advocate for all patients, particularly vulnerable patients
• Ability to manage self and others in delivery of own work and related clinical outcomes to meet departmental expectations.
• Demonstrate evidence of strong leadership and motivational skills, ability to lead and motivate large clinical team.
• Demonstrate a flexible approach ,able to react to the changing needs of the department ensuring sustainability .
• Ability to engage with management Research and development including presentation at national and international conferences. Proven track record in change management, to include service development. 11 and staff, demonstrating excellent negotiating skills to enable high quality service delivery.
• Demonstrate, sound organisational skills and ability to work effectively in a devolved management structure.
• Performance management skills, including understanding of and invoking disciplinary procedure.
• Ability to work on own initiative and autonomously
• Good time management skills
• Ability to be adaptive and responds well in times of stress

Desirable criteria

• Research and development including presentation at national and international conferences.
• Proven track record in change management, to include service development.

KnowledgeEssential criteria

• Knowledge of current Trust wide and Department of Health initiatives
• Proactive in the understanding of risk management, health and safety and other clinical governance issues.
• Evidence, understanding and insight into current issues in nursing and the NHS
• Knowledge of local and national health care initiatives/innovation to improve patient care, experience and safety.
• Demonstrates ability to influence and manage successfully
• Clinical expert and role model
• IT skills – understanding windows, word, excel and PowerPoint

Desirable criteria

• In depth understanding of product procurement process

Other RequirementsEssential criteria

• Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff
• Role model our Trust values every day

Our values

We want our staff to believe in, demonstrate and live our values in everything we do.

Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Committed to our Community

East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .

We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing resourcing.enh-tr@nhs.net

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.

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