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Healthcare Support Worker

2 months ago


Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Full time

Job summary

A fantastic opportunity has arisen to work on Langtree Ward as a Band 3 Healthcare Support Worker..

You are required to have an NVQ Level 2 Certificate in Health and Social Care / BTEC Level 3 Extended Diploma in Health and Social Care or have completed the NHS approved Care Certificate to be eligible for this role.

We will be looking for enthusiasm, drive and passion where the delivery of outstanding levels of care can be nurtured. You will have excellent communication skills and the flexibility and adaptability to meet the needs of this busy area.

The successful candidate will be efficient, reliable and be able to work using their own initiative whilst being part of a will be a motivated and confident healthcare assistant dedicated to assisting in the delivery and the development of an excellent service.

you will be required to work a shift pattern of 12 hours days and nights including weekends.

The role will require you to work across all areas in the Trust which includes those that are designated as positive, asymptomatic and negative COVID wards.

If we are unable to recruit to the Band 3 posts, then we may consider candidates for Band 2 roles.

Main duties of the job

You will be responsible for providing a range of personal care for patients and a range of clinical duties under the guidance of a registered healthcare professional.

Healthcare Support Workers work independently performing a number of clinical duties/tasks following training and meeting competency within role as per policy and procedure.

Healthcare Support Workers will be responsible for providing a range of personal care for patents and a range of clinical duties under the guidance of a registered healthcare professional.

Working for your organisation

Choose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

About us

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Job description

Job responsibilities

Working under the direction of a Registered Health Care Professional, participate in the clinical care provided to patients prioritising workload appropriately and developing competencies that safeguard practice and effectiveness in role Have proficient attitudes and behaviours compatible with NHS and Trust Values Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual Assist patients with personal hygiene, toileting and use of continence aids Support Moving and Handling, use of mobility aids, correct patient positioning, assess pressure areas and skin integrity Developing positive relationships with parents, families and carers Be aware of the patients needs emotional, social, physical, and cultural. Respect privacy, dignity and beliefs. Acts in a way that supports equality and diversity values. Work as part of the team in a co-operative, professional and constructive manner. Be actively involved in health promotion such as: Reducing obesitySmoking cessation Maintain confidentiality at all times Report any information regarding the wellbeing of the patients to the Registered Health Care Professional in a timely manner. Support individuals who are distressed Manage and organise time and activities to support and meet the needs of individuals To empower patients and their families to make their own decisions about health and choices. Assist with dietary needs of the patient as required To undertake safe venepuncture and Cannulation as requested by the Registered Health Care Professional and have competencies checked annually by a Registered Healthcare Professional At the request of the Registered Health Care Professional, perform and record physiological measurements within the remit of the SHCA role and report accurately to the Registered Health Care Professional, the assessment undertaken, on patients. Obtaining samples at the request of a Registered Health Care Professional, including wound swabs, eye swabs, urine specimens, MRSA swabs, stool samples and sputum specimens. To assist in blood collection. Assist the Registered Health Care Professional in maintaining a clean environment Following the completion of appropriate training and assessment and under the direction of a registered health care professional undertake clinical activities such as ECG recording, urinalysis, changing of simple wound dressings and capillary blood glucose insertion of catheters, catheter care, removal of catheters stoma care, measuring and monitoring patient outputs Provide and receive sensitive information concerning a patients medical condition. Work with the registered heath care professional and engage with other agencies and community teams to ensure a safe, individualised approach to the admission and discharge of patients. Act in accordance with all organisational policies and procedures and within expected values and behaviours Actively participate in and attend ward/unit meetings. Demonstrate good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures Demonstrate good understanding of the Mental Capacity Act / Deprivation of Liberties and applies principles to everyday practice seeking advice / guidance from the registered healthcare professional as required Promote health and safety maintaining best practice in health, safety and security Share ideas with colleagues to improve care and suggest areas for innovation Participate in audit activities being undertaken in area of practice Contribute to the improvement of service by reflecting on own practice and supporting that of others Adhere to legislation, policies, procedures, and guidelines both local and national Regularly attend workplace and staff engagement meetings and contribute positively to discussions about the improvement of care Post holders are required to work independently with regard to routine, delegated tasks, following established good practice and refer non-routine tasks appropriately. Work is supervised and evaluated on a routine basis. To follow treatment plans as prescribed by Registered Health Care Professionals and identify select activities that meet treatment goals. Person Specification

Skills

Essential

Effective customer service skills Effective communication skills - written and verbal Effective team player Demonstrable ability to follow instructions Ability to deal with people from all backgrounds

Experience

Essential

Proven ability to remain calm under pressure Proven ability to demonstrate compassion/empathy/help others Proven ability to be flexible in your approach

Qualifications

Essential

NVQ Level 2 in Health and Social Care / BTEC Level 3 Extended Diploma / Care Certificate (for Band 3) Effective level of numeracy and literacy skills

Additional

Essential

Speak English to an appropriate standard relevant to their role, with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation. You must be able to work flexibly, 7 days a week, covering multiple sites.

Knowledge

Essential

Effective understanding of confidentiality

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