Bank Receptionists

3 weeks ago

London, United Kingdom Homerton Healthcare NHS Foundation Trust Full time

Job summary

The Staff Bank at Homerton Healthcare is a pool of temporary staffing used as and when required to fill gaps across the organisation. We consider our Staff Bank workers to be an integral part of our success and have recently increased our bank rate to support our bank workers We are proud of them and the contribution they make to help ensure we provide safe and effective care to our patients.

One of the benefits of being on our Staff Bank is that you can enjoy the flexibility of choosing where you want to work and the roles you undertake. Please note shifts are throughout Monday to Friday only.

As a Staff Bank Worker, you can choose from a range of potential opportunities which vary between Band 2 to Band 4 bank roles, including:

Receptionists Administrators Medical Secretary HR or IT Admin Support Admin support in Healthcare Records Other ad-hoc admin roles across a range of clinical and non-clinical services

Many of our permanent staff have started on our Staff Bank and there are opportunities to apply for permanent positions.

To start your journey on Staff Bank with Homerton Healthcare NHS Foundation Trust, you will have excellent written and verbal communication skills, be confident in dealing with a range of customers playing a crucial role in providing great customer service.

***Due to government guidelines the Trust is unable to provide sponsorship for this role***

***Please apply on our website. Only fully completed applications will be considered***

Main duties of the job

We are looking to recruit administrators who share and consistently demonstrate our Trust Values. Your duties will vary dependent on the role and could include:

Dealing with enquiries in person and over the telephone Welcoming visitors and acting as first point of contact on reception Booking patients for appointments and preparing notes for clinics To produce various types of correspondence letters, emails using Microsoft Office Packages and through audio typing Scanning, filing and retrieving of paperwork including medical records General data inputting on various systems To support various members within the team

A part of our selection process is an online English test. If your application is shortlisted, you will receive an email for the test which needs to be completed within 48 hours.

***Vacancy closing date is indicative only and it may close early without notice when sufficient applications have been received***

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

Person Specification

Education/Qualifications

Essential

GCSE's in Maths & English or equivalent

Desirable

RSA / Pitmans level 1 typing or word processing

Skills/Abilities

Essential

Able to prioritize workload and meet deadlines Good communication/written skills Customer focused

Experience

Essential

Admin/Reception experience

Desirable

NHS experience Substantive reception/ Administration experience.

Knowledge

Essential

Understanding of confidentiality/Data protection Admin day to day duties ( phone calls, emails, scanning etc).

Desirable

Knowledge of EPR

Other

Essential

Understanding of Trust Values

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