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Relief Security Officer

2 months ago

Fareham, United Kingdom Anchor Group Services Full time

Job Role: Relief Security Officer

Working Hours: Zero hours

Pay: £12.14 per hour

Location: Fareham Shopping Centre, PO16 0PQ

Reporting to: Operations Manager

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Fareham Shopping Centre.

The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times.  

Duties include:

  • Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
  • Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
  • Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
  • Completing reports by recording observations, information, occurrences, and surveillance activities
  • Maintaining organisation's stability and reputation by complying with legal requirements
  • Contributing to team effort by accomplishing related results as needed
  • Acting as a first line support to customers and visitors to site, providing a professional and friendly service
  • Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
  • Maintaining professional conduct at all times


Requirements
  • Full 5-year employment checkable history
  • Valid frontline SIA licence DS or SG
  • Customer Service experience and confidence to handle conflict in a correct manner
  • Flexible to meet the job requirements
  • Excellent communication skills both written and verbal
  • Smart appearance and be well-groomed
  • Reliable and punctual
  • High level of enthusiasm and passion
  • Ability to work in a fast-moving environment

Benefits
  • Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
  • Access to SIA Top-Up and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
  • Auto Enrolment Pension
  • Wagestream - access to pay as you earn it
  • Cycle to Work Scheme Available
  • Full uniform provided
  • Free Employee Assistance Programme 24/7 including access to counselling
  • Hospital Saturday Fund
  • Reward and Recognition awards