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Branch Sales Assistant

4 months ago

Great Malvern, United Kingdom Travis Perkins Full time

Have you previously worked in a Customer Service environment? Do you enjoy sales, delivering exceptional service and want to work as part of a team yet have the opportunity to use your own initiative? Then we may have the perfect job for you as a Branch  Sales Assistant.

Travis Perkins is a network of 500+ branches that supply quality timber, building materials, kitchens, plumbing and heating, landscaping, painting and decorating essentials, and tools to trade professionals and self-builders across the UK.

For this role you will be joining the team at Malvern Travis Perkins. This is a well established team and you will be placed in a fast paced environment and will be at the forefront of our business with this customer facing role. The team is very friendly and has a lot of experience between the staff members in the team. They strive to make sure their service is the best in town. We are looking for somebody who can bring enthusiasm and drive to our sales team to make the branch complete. You don't need to come from our sector or even know our products, as we will provide you with a great on-boarding and induction. Some experience in customer service and merchanting is ideal but not essential as we are looking for someone with drive and determination to help this branch succeed.

What’s in it for you?

A competitive salary and annual bonus

22 days holiday plus bank holidays plus the option to purchase additional holiday days

Great discounts across the Travis Perkins Group businesses, including Toolstation.

A huge range of online discounts at leading retailers from theme parks to eating out

Employee assistance programme and wellbeing support

Competitive family friendly HR policies

On-Site parking. 

What will I be doing?

No one day is the same as the next in Travis Perkins branch life, and once you have a new found knowledge of our products, here are a few pointers:

Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis

You’ll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great

You'll also be responsible for ensuring the safe and correct movement of our products around the branch

Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures

What experience do you need?

This is a key customer facing role, you just need the ability to provide great customer service, upsell where appropriate and we can teach you the rest. Are you:

Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive

Someone who thrives in a dynamic and fast paced environment

Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships