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Operational Flow Programme Manager
4 months ago
Job overview
The Medicine Division (RSCH&PRH) is looking for an experienced manager to join the Senior Management Team, as a lead for the Operational Flow Improvement Programme. The role will support the development and delivery of the divisional transformation plan over the next twelve months.
The Medicine Division (RSCH & PRH) has a clear priority around transforming the physical environment and model of care for urgent and emergency care across both sites. This includes the Acute Floor Redesign at RSCH (which requires significant capital investment), implementation of a new Urgent Treatment Centre model and maximising the benefits of 3T’s and new SDEC models in Respiratory and Frailty. Underpinning this significant change to the physical environment, is a programme of work to transform flow operations through the division.
As part of the Divisional Management Team and in conjunction with the Director of Operations, this role will provide operational improvement programme leadership to the Division. Working in partnership with General Managers, Heads of Nursing, Operational Managers, Matrons and other management and professional leads (within and outside of the Division) ensure high quality, safe and effective patient services.
Main duties of the job
Lead the day-to-day operations of the Operational Flow Improvement programmes in the Medicine Division (RSCH & PRH), ensuring key objectives are met and performance is reported effectively. Establish smooth governance aligned with Trust models, directing the programme's near-term planning to support broader improvement agendas. Develop high-quality materials for Trust Executive reporting and foster strong relationships with corporate and hospital leadership teams. Implement delivery structures to achieve programme objectives and provide specialized advice to stakeholders. Contribute to short, mid, and long-term planning for organizational service delivery. Oversee Programme staff, ensuring efficient delivery and timely escalations when needed.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.
Detailed job description and main responsibilities
Please see the job description and also the person specification if you would like to learn more about the role.
Person specification
Operational Experience
Essential criteria
Has significant amount of operational experience
Project Outputs
Essential criteria
Has seen a project through to fruition and delivered benefits
Flow
Essential criteria
Experience in managing acute and elective flow
EDI
Essential criteria
Evidence of having championed diversity in previous roles (as appropriate to role) Evidence of having undertaken own development to improve understanding of equalities issues