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Night Porter

4 months ago

North Devon District, United Kingdom The Mole Resort Full time

Night Porter



Location: The Mole Resort, Umberleigh EX37 9HD



Salary: £12.50 per hour



Hours: Hours variable



 Deadline to apply:
None



Here at The Mole Resort, we have
launched a brand new resort set in acres of beautiful Devon countryside,
jam-packed with delicious food and drink and a whole lot of exciting
activities.



As a Night Porter you will be responsible for the hotel
safety including extensive security and lock checks, provide room service to our
guests and be available for our guest needs.



 What will I be
doing?



As a Night Porter at The Mole Resort you are responsible for
ensuring hotel safety including extensive security checks, cleaning public
areas and catering to any guests needs throughout your shift. Specifically, you
will be responsible for performing the following tasks to the highest standards:



●      
Extensive Health & Safety checks including
all internal and external doors and windows are locked, noting any strange
activities, and regular patrols of the resort grounds.



●      
Deal with internal and external calls in an
expeditious manner, recording and passing on messages.



●      
Provide room service including food and
beverages to our guests.



●      
Provide check-in and check out service for late
arrivals and early check outs.



●      
Friendly and professional customer service when
dealing with customers



●      
Understand and comply with company policy on
HASAWA, fire precautions, legal requirements, and perform any other tasks that
may be     required from time to time.



●      
Prepare Front of House area for the following
day






 What are we
looking for?



To successfully fill this role as Night Porter, you should
maintain the attitude, behaviours, skills, and values that follow:



● Positive attitude and willingness to learn



● Good communication skills



● Commitment to delivering high levels of customer service



● A neat and tidy appearance



● Flexibility to respond to a range of different work
situations remaining calm.



● Ability to work on your own or in a team



 



Although previous experience would be beneficial, it is not
essential as full training will be provided.



You will be key to delivering our brand of fabulous stays
and active days.



 



What’s in it for me?



There’s plenty of perks when it comes to joining the Mole
Resort’s team which include;



·       
Competitive rates of pay, reviewed annually.



·       
Discounts available across a range of products
from supermarket shopping to wellington boots



·       
Local cinema and days out discounts.



·       
Employee Assistance Programme to help with
life’s challenges



·       
Complimentary use of spa facilities



·       
Substantial discount on food and drink on site



·       
Restaurant and hotel discounts across the
region.



·       
Share of service charge



·       
Staff fully equipped rest area with staff meals
(inc coffee)



·       
Flexible working and shared holiday



·       
Attentive onboarding programme



·       
Fantastic discounts across L+R Hotels



 



We are in the process of building a
team that we can develop through support and training to further your career,
resulting in opportunities for progression in a fantastic location.



We value each and every staff member so please come and join
us, who knows where it will take you?