Claims Handler
3 weeks ago
Responsibilities· handle allocated claims to a high standard, including overall assessment of losses and reserves, and negotiation with counterparties to achieve timely settlements· handle large, complex and disputed claims · trend reporting in the behaviour of a claims portfolio· assist in the management of complaint cases within regulatory guidelines· working with TPAs to provide assistance with referrals and cases over delegated authority limits· managing external service providers, ensuring they are acting in our best interests· delivering opportunities for claims savings, both on an individual claims and strategic basis· identifying commutation and buy back opportunities, including the negotiation of deals with counterparties· providing technical assistance for the due diligence process for new acquisitions· understanding new accounts upon acquisition, delivering against opportunities identified in due diligence· contribute to ongoing improvements to claims and other related processes, working in partnership with internal and external teams.
Candidate requirements· good level of claims handling technical experience and knowledge, providing consistently high-quality claims handling· understanding motor claims, processes and end-to-end customer claims process· good knowledge of key terms and conditions in contracts / policies and general knowledge of key legal position in relevant jurisdictions· good negotiation skills, with experience in negotiating complex issues with counterparties, including the ability to actively participate in formal mediations, resulting in successful settlements· effective verbal and written communication skills· ability to develop good working relationships with both internal and external stakeholders· consistently act as a role model to other members of the team· ability to manage own workload effectively, prioritising where necessary· adaptability and a flexible, open-minded approach to change· complaint resolution skills · good level of computer skills using MS Excel and Word as well as other systems· fitting in with our culture and values. We are collaborative, progressive, authentic, empowered and value each other.
BenefitsWe are a company that also believes strongly in the wellbeing and development of our people. We offer a competitive salary and a variety of benefits. Main benefits include a subsidised gym membership and excellent learning opportunities. Shortlisted candidates will be invited to an interview. If your application is successful, we will conduct relevant employment checks prior to you beginning employment with us. These will include verifying your recent employment, right to work in the location and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please. Compre is an insurance & reinsurance legacy specialist focused on the acquisition and management of discontinued non-life portfolios, With Operations in Bermuda, Finland, Germany, Malta, Switzerland and the UK. We have significant experience in all classes of direct and reinsurance business, including property, liability, marine and motor. Compre is privately owned with shareholders actively involved in management of the business.
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