Senior Health Care Assistant

2 months ago

Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

Job summary

The Emergency Department at NNUH is seeking to recruit highly motivated and passionate individuals to join our team as a Senior Health Care Assistant. The NNUH hosts the busiest Emergency Department in the East of England seeing over 120,000 patients every year.

This role is key in continuing our Journey To Outstanding and ensuring that patients are at the heart of everything we do. We're looking for an individual with excellent communication skills who is capable of providing the highest possible standard of patient 'll work within a varied Multi-disciplinary Team, playing a vital part in ensuring a safe, timely and effective patient experience.

The successful applicant will benefit from a structured development plan and further educational opportunities.

Main duties of the job

Under the direction of the Registered Nurse, work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job description

Job responsibilities

The following skills and experience will be required and are essential for the successful candidates:

To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care. To carry out duties as specified in within the Trusts Approved Core Task List for Health Care Assistants qualified to NVQ Level 3 in Care/Health and Social Care. To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition To report all care that has been given to patients within the team to a Registered Nurse. To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. be aware of role in emergency situations To be aware of and adhere to all Trust policies / procedures / nursing guidelines when undertaking any activities. To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff. Provide and deliver a high standard of individualised personal nursing care in accordance with essence of care standards.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person Specification

Qualifications

Essential

City and Guilds NVQ Level 3 in Care/Health and Social Care

Desirable

Completion of a relevant Health Care Assistant training programme if applicable

Experience

Essential

Some previous experience in a nursing/Care Assistant role

Skills

Essential

Good interpersonal and communication skills

Attitude, aptitude

Essential

Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion

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