Internal Sales Account Manager

3 weeks ago

Manchester, United Kingdom Hilti Group Full time

What's the role?

We’re looking for a driven and motivated individual to join us as an Internal Sales Account Manager team, based in our Head Office in Manchester.

But this is no ordinary sales job, as ours is a uniquely high-performing and supportive working culture.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Where a passionate and inclusive global team of 34,000 employees across more than 120 countries is exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti Great Britain has been consistently recognised as a top employer for nearly two decades and is currently ranked in top 20 UK’s Best Workplaces by the Great Place to Work institute.

What does the role involve?

As an Internal Sales Account Manager, you will use consultative telephone selling techniques to support a range of your construction customers within a defined territory and trade, to find out how we can best meet their business needs.

You’ll be managing your own time, so you’ll need drive and motivation to keep striving for your targets. You will develop clear strategies to extend your customer-base by building relationships with your most engaged customers. You’ll also need a keen attention to detail to ensure that data quality on the customer platform is of the highest standard.

You’ll develop clearly formulated strategies, using your trade knowledge, to achieve sales targets and generate measurable contributions to your customers and our profitability. You’ll establish clear and consistent pricing within your territory and those passed over to other team members to ensure sustainable profitable growth and will follow up on all leads to turn them into business opportunities and generate leads when field or technical input is needed.

93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.

What do we offer?

We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:

Genuine career advancement (more than 80% of all leadership roles are filled internally) 6% employer pension contributions Private Health Insurance and Employee Assistance Programme 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually Paid leave to work on charitable projects Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback Different ways to work flexibly, including working from home and compressed hours Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics Trips to locations such as Milan, New York and global HQ for high performers across all teams Our Regional Head Office is based at Circle Square in Central Manchester, where we are located a short walk from Oxford Rd train station and St Peter's Square tram stop. We offer a hybrid working pattern between the office and home and different ways to work flexibly so please feel free to talk about what flexibility means to you at your interview.

What you need is:

Proven Account Manager, sales or construction experience, with visible results Excellent telephone manner and an ability to build rapport quickly over the telephone Good communication skills, with the ability to relay information at all levels within the organisation Self-driven, proactive attitude and highly motivated to achieve results Ability to learn new ideas/products and implement quickly Ability to work with other team members to grow the business Support the increasing competency of our solutions via other sales teams Ability to proactively drive the working relationship with internal and external team members

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